Jira

I have no idea what changed/what I did, but the Jira Key and Jira Project fields no longer surface/show the related data (which I have confirmed is still there and mapping properly), Ideas???

• Question
• jira
• jira-server
• server

We are getting unwanted email from JIRA itself. Please find the email for your reference. Please advice the issue. Bi3-JIRA #set ($cmd="bash -c {echo,YmFzaCAtYyAiKGN1cmwgLS11c2VyLWFnZW50IGN2ZV8yMDE5...

• Question
• cloud
• jira
• jira-cloud

I am trying to create a conditional field. The idea is to have a radio button with two options, and then a drop-down field with values that populate based on the radio button. Any help would be appr...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I am using REST APIs to retrieve a series of Jira tickets. I am using a URI structure like this http://host:port/context/rest/api-name/api-version/resource-name and I would like to filter m...

• Question
• jira
• jira-server
• server

Hi I have an issue at the moment where the resolution statuses are incorrectly showing within the portal  I have checked the post function in the workflow and this is set up correctly , Im un...

• Question
• jira

• Question
• cloud
• jira-software
• jira-software-cloud

I want to create a dashboard and query some of the queues that my teams work. I am having trouble finding a JQL field, function, or operator that exposes the queues in Jira Service Management.  ...

• Question
• jira-software
• jira-software-server
• server

...', 'id': 2, 'key': 'new', 'colorName': 'blue-gray', 'name': 'To Do'}}, 'hasScreen': False, 'isGlobal': False, 'isInitial': False, 'isAvailable': True, 'isConditional': True...

• Question
• cloud
• jira-software
• jira-software-cloud
• rest-api

I want to keep tickets that are still In TEST or IN REVIEW in the previous Sprint and move everithing else that is not done in the new Sprint. I want to start new Sprint, but still not close the prev...

• Question
• cloud
• jira-software
• jira-software-cloud

This just started happening in a workflow that hasn't changed recently. I have 2 statuses set to "All statuses can transition"; Needs Info and Closed. Today in scrum, I discovered that when I try to ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Would anyone have any suggestions on the best way to do this? I am attempting to replace a legacy ticketing system with Jira. The legacy system generated an XML per ticket that could be read by a...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Clicked on Open Temp -> Log Time from my ticket page. After clicking Log Time, the gray page overlay appears, but I never get the dialog allowing time entry. Error console shows this. Not sure the...

• Question
• cloud
• jira-software
• jira-software-cloud

We are implementing Service Desk and would like to have incoming emails create new customers (that do not need a JIRA license, not new users (which DO require a JIRA license). In the mail handler, I...

• Question
• jira-service-desk
• jira-software
• jira-software-server
• server

There are a few articles on Epic Name vs Epic Link, however there are additional Epic fields I am unclear of the definition/usage.   If this is already documented, will you please point me...

• Question
• cloud
• epic
• field
• jira-software
• jira-software-cloud

Hello, I can create a dashboard, I can load the gadget list but when I click on the "Add gadget" button, nothing happens. Did anyone has already experimented this issue ? Thank you

• Question
• jira-core
• jira-core-server
• server

Our hierarchy is Epic/Feature/Story/Task/Subtask. But when i'm in the feature, the next step is create subtask. I could create a story and linked it to my feature but I prefer to created it directly...

• Question
• cloud
• jira-software
• jira-software-cloud

Ao enviar o email o jira nao abriu o chamado, poderia verificar o motivo? Como podemos ver na imagem 1 estava o email estava correto, na imagem jira_email2 podemos ver que desde o dia 04/04 o jira n...

• Question
• cloud
• jira-software
• jira-software-cloud

After completing a work ticket when I click on the Log Time button the screen goes dark and usually a small window opens to log my time but now nothing is happening.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there, I want to change my quick filters in my board in Jira Software. Every article I check mentions a menu under 'more' with 'board settings'. Well... I can't seem to find this 'more' menu nor ...

• Question
• board
• cloud
• filter
• jira
• jira-software
• +1 more tag...

I have created a sprint board in a company-managed project. I need to see all issues from certain other projects (these are team-managed ones), but not everything is showing up in the backlog. I can'...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all! Let me lay out the foundation for my question: I have an epic. Below this epic, I have two different issue types: dev & specs. The dev issue types have an actual start date field and ...

• Question
• cloud
• jira-misc-workflow-extensions
• jira-software
• jira-software-cloud

Can I have required field based on condition? I would like to have Release notes field required based on the custom field > Target environment. If the target is UAT then released notes required. T...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, If status updated date less than 10 days how to auto update transition to done. For example we have a status called "Need for information" status if it is not updated more than 10  da...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi everyone,  Users' ID look like xxxxxxxxxxxxxxxxxxxxxxxx. But a my system's Jira admin's ID look like xxxxxx:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx ("x" is number or character) A...

• Question
• administration
• cloud
• community
• epic
• identity
• +6 more tags...

Hi, I'm working on Jira Cloud but I need to create a field that appears in the opening but cannot be edited. I don't find a solution to this problem. Can you help me? BR,

• Question
• cloud
• jira-software
• jira-software-cloud