Hi there, I'm trying to create a filter in JIRA Cloud which would return a list of issues where user x has added a comment on a specific date. I've tried using market place apps but they don't seem...
Hello Everyone, We want to import the data from our legacy issue tracker into Jira Software (Cloud) and we are currently experimenting with the CSV import tool. While the tool seems to work ...
Hello! Is there a sort of count() feature available in Jira when creating an automated rule for a multiselect field? For context, we have a field for locations. If the ticket author o...
I have 2 issues that are both in the SAME sprint (not even open/closed) but the "sprint in openSprints()" additions shows only one of the issues not the other. What is causing this?
Hi! I'm using Google Sheet integration to export raw data and integrate with our BI (Data Studio). I have a problem with two fields of service desk: time to first response time to resolution B...
Our sprint total is 16.75 in the backlog (correct) but in advanced roadmaps the rollup says 18.8 (incorrect). There are no filters applied and when adding the items included in the sprint you c...
I'm currently cleaning up an awfully messy Jira. Therefore I merged very similar screens and screen schemes into one default issue type screen scheme. Now I need to associate this default issue type...
How do you add an epic to the issue when creating the issue for a next gen project? I used to have the Epic Link field in my old project, but it doesn't look like it is available now.
Can you give any advice on how should I create a Timesheet gadget on dashboard / Timesheet report, where I would cumulate Timespent data on a weekly basis for a few weeks and then calculate an averag...
Hello, How do you email ProForma form or fields data? I have a form that gets filled and users want to have it emailed (fields data) at some point in the issue process, like when the status changes...
I created an epic in A project, and it is named A-001, but I didn't see it in the backlog list of A project, Instead, it showed in B project's backlog. Why would it happen? How can I move...
A client of ours accidentally clicked to turn off email notifications when comments are made on a ticket. Is there a way for them to turn these notifications back on?
al ingresar a cualquier jira que tenga imagenes adjuntas o proceder a cargan una , esta se visualiza de la siguiente manera: Lo anterior sucede en cualquier navegador, he intenta...
I don't understand why this is being classified as a problem, can anyone elaborate on this a bit for me please? Found 1 known problems in the log file atlassian-jira.log (see below for details). Fi...
I need the ability to quickly identify cards that have been in the same status for 2 days. There is an SLA connected to one status and need the information at a glance. I looked at Automations...
Good morning and Happy Friday Team! I wanted to ask a question here, in Jira all the tags shows as IG-XXXX for my project, irrespective of whether it is an Requirement, Defect, Epic.
Why is my velocity report showing nothing is complete in my sprints? Previously it worked fine. This is next gen.
Hi I'm working on a project which involves API calls. I was able to perform the Post api successfully but I'm getting 400 error for the GET request. I have tried so many times but still i'm getting t...
Hi, We are currently in the process of setting up advanced roadmaps to manage our projects and plan the capacity of our teams. As part of this set up, we are filling in the estimates (days), st...
Several of my users have issues requiring their approval but they are not showing up in service desk portal "Approvals" list. What is the cause of this? The URL I am referring to is: /...
...arketplace-apps-are-eligible- that if my organization has the open-source license I don't have to pay anything for that. Is that true, or am I doing something wrong? Thanks
Hi, I'm having an issue with images not loading on the Next Gen Jira software, I've seen so many issues raised around this but none of the resolutions seem to work. Just wondering has anyone came acr...
Hello, is there any possibility to receive a notification email, when a ticket/bug is not updated in the last for example 2-3 days? Thank you Marie Kalousova
I tried to migrate the project to another project, but all the historys, tasks and subtasks are gone. How can I undo this?
How can I get all tasks/sub-tasks connected to a story? Is there any sql that lists these issues?
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