Trigger automation if number of Request Participants >= 10

[Kim Andre Nesse]

HI,

Manager's looking to be informed if the number of request participants in an incident is 10 or more in order to keep track. Is there a way to do this with automation? I've tried manual JQLs but it won't let me do that kind of operation for the field.

Many thanks.

[Manon Soubies-Camy · Accepted solution]

Hi @Kim Andre Nesse and welcome to Community!

You can get the number of request participants with the following smart value in Automation:

{{issue.Request participants.size}}

So you could do something like this to trigger an email alert:

Hope this helps,

- Manon

[Kim Andre Nesse]

Thank you, tested and worked!

[Manon Soubies-Camy]

Greats, thanks for letting us know! :)