Jira

Hi We launch a new jira, and used clone of  previous 'DB and jira'. After launched, I done Re-Index Jira(Lock Jira and Reindex) and below error shown every time in atlassian-log: 2021-08-14 08...

• Question
• jira
• jira-server
• server

Hi I enter safe mode and exit without save(I dontchabge any thing! ), but after that anything(dashboards, issue,login ,... ) was not displayed in best way!! like this pic:

• Question
• jira
• jira-server
• server

We've recently made the switch to Advanced Roadmaps. We were using a custom field for issue assignment to teams. We have switched to using the Team field in Advanced Roadmaps. I have found a number ...

• Question
• advanced-roadmaps
• portfolio-for-jira

Hello All,   Please, would you know if we will have the ability to filter in the calendar by issue type as we have in the timeline?   Currently, we can only filter by Assignee, Priority...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a custom field that want to be mandatory (on ticket creation) if the assignee user is member of a user group.

• Question
• cloud
• condition
• jira-software
• jira-software-cloud
• validator

We have have a managers jira board where different departments can roadmap and manage their respective user stories.  Is it possible to categorize epics by department?  We would like to be...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm using "Automation for Jira" to create recurring monthly tasks. It is working fine it creates issues each month on a certain day. However, I would like to add the month into the Summary and descri...

• Question
• automation
• date
• jira
• jira-software
• jira-software-server
• +2 more tags...

New to Confluence and looking for ways to format text faster, typical in word we use the format painter.. and that allows us to format consistently.. Is this not part of Confluence, or a separate mac...

• Question
• jira-software
• jira-software-server
• server

We are in the planning phase for a service which will consume Jira webhooks.   How reliable are Jira webhooks? Are we guaranteed to receive a webhook for every event that matches our configure...

• Question
• cloud
• jira-software
• jira-software-cloud

In otherwise identical JQL Filters 'status =' gives me results while 'status was' is empty.   project = PROJECT AND issuetype = Bug AND status was "Dev Complete" project = PROJECT AND issuety...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am trying to add "add approval" workflow, but I don't see the option on my screen. Also, can I set a dynamic approval. For example, if I have a purchase request for :   Type A Type B ...

• Question
• approver
• cloud
• jira-work-management

I have project B that has Initiative and Features issue tickets I have project A that has as their parent links the Project B tickets. What I'm trying to bring it in one query is all the issues on ...

• Question
• jira
• jira-software
• jira-software-server
• server

Can you provide multiple fields to sort by in Advanced roadmaps. For example I want to sort within a sort. Sort by team and the within team by sub team.  

• Question
• advanced-roadmaps
• jira-software
• jira-software-cloud

For the issues in orange, i've created a start and end date that are within the month of August but for some reason they are showing a much longer duration on the roadmap. Any ideas? I'm sure this is...

• Question
• cloud
• jira-software
• jira-software-cloud

As a Jira Admin, I have users reaching out asking why priority colors are different for each user. Here is a screenshot of two different views:

• Question
• atl-orange
• cloud
• jira-software
• jira-software-cloud

After installing the Teams Smart connect for Jira app in teams i am asked to login.  I select Jira Cloud and click login.  the connection window never goes away.  We are using the tria...

• Question
• cloud
• jira-software
• jira-software-cloud

The auto formatting in the new Jira Cloud (I came from using server for years) aggressively auto formats text. A simple example, if I put a hostname in, it switches it to a URL as a click button (th...

• Question
• atl-gruland
• cloud
• jira-software
• jira-software-cloud

Hi, I am trying to find solution for this problem. We enabled article suggestion option, as per: https://support.atlassian.com/jira-service-management-cloud/docs/how-do-you-automatically-present...

• Question
• jira
• jira-server
• knowledge-base
• server

I have an Open Issues report I export to Excel to report on certain items. One of them is Time Spent which users log into their issues in the Time Tracking area. The issue is I cannot figure out what...

• Question
• jira
• jira-server
• server

Hi,   My JIRA tickets have got the Time Tracking field enable, allowing to track time spent. However, I do not find the correct way to decrease this amount if we tracked too much. ANy hint ? ...

• Question
• cloud
• jira-software
• jira-software-cloud
• time-tracking

I am using Advanced Roadmaps to gauge my sprint capacity and demand.  In the attached view from AR, all of the sprints correctly show the amount of demand except the next sprint backlog (sprint ...

• Question
• jira
• jira-server
• server

We configured our SLA to work only M-F from 9 to 5, but when a customer creates a ticket the SLA keeps counting even on Saturdays and nights bringing our SLA metric way up.  Can you please ad...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• sla

There is this option in the Plan configuration to "use sprint dates when issues don't have start and end dates".  It doesn't seem to do anything, and I can't find any documentation on what needs...

• Question
• advanced-roadmaps
• date
• due-date
• sprint

Hi, I'm looking at jira server api documentation https://docs.atlassian.com/software/jira/docs/api/REST/8.9.1/#api/2/permissionscheme-getPermissionScheme for a REST API to add a group to a  g...

• Question
• jira-software
• jira-software-server
• server

Wouldn't it be lovely if backlog tickets displayed the entire title?  Today, it truncates the title and sometimes I cannot read the entire thing.  I love how Trello shows the entire ti...

• Question
• jira
• jira-software
• cloud
• jira-software-cloud