Jira

How can I recover back issues that were deleted 4 weeks + ago?

• Question
• cloud
• jira-software
• jira-software-cloud

Need urgent reactivation of suspended accounts. We have updated the payment details but the accounts are still suspended.  CA-1511846 is the ticket Id

• Question
• atl-rvw
• cloud
• confluence
• jira
• jira-cloud

Hi,   How can I show an hierarchy in which the 1st level is found on Project A while 2-4th levels are found at Project B? For example: Level | Issue Type| Project Name #1    &nbsp...

• Question
• jira-core

For example , its deployed as a jar file and its has all components with in server . If me make changes in one component we need to test the whole application again .   If you consider jira is...

• Question
• jira-software
• jira-software-server
• server

I am trying to integrate the Bamboo, Jira-Zephyr Scale and Cucumber test. I have created a job in Bamboo to run my cucumber tests and want to upload .json results to Jira. Somehow I am getting an err...

• Question
• jira
• bamboo
• cloud
• zephyr

Hi Folks,    We currently run all our software development and processes in Asana, but now we are migrating to Jira and we are having trouble mapping our current workflow to what's possib...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  I am not receiving any emails from Jira/Confluence invite or confirmation email when setting up account. This issue is only happening with a single email address.    Thank you!

• Question
• cloud
• jira-software
• jira-software-cloud

I want to get my tasks and stories on my Agile SCRUM board to change their status according to the status of their sub-tasks. i.e. If all sub-tasks are Done, I'd like the task's or story's status t...

• Question
• cloud
• jira-cloud
• jira-software
• jira-software-cloud
• status
• +2 more tags...

When issue update in jira, I want to notify (in the email) all the cases owners (in salesforce), that their  cases related to this issue. 

• Question
• cloud
• jira-software
• jira-software-cloud

I assigned SP to tasks (User Stories) and activated time tracking and original estimate for sub-tasks. I can see exactly the SP burndown chart but there is problem with time burndown since the chart ...

• Question
• cloud
• jira-software
• jira-software-cloud

I have two projects. For each I have created a different configuration scheme. When I look at the issue types, they are all associated to one field configuration. And I can't figure out where to As...

• Question
• cloud
• configuration
• field-configuration
• jira-software
• jira-software-cloud
• +1 more tag...

@atlassian  - Yours is the only Software where you send annoying emails to keep logging onto your platform to keep our subscription, surely paying the subscription each month is enough??? &nbsp...

• Question
• cloud
• jira-software
• jira-software-cloud

working on Jira Server , & adding Tasks in multi language (AR & EN) text alignments are not properly presented    

• Question
• jira-software
• jira-software-server
• server

Hi, I tried to use the 3 JIRA buttons from my outlook email (Create, view and send issue) but it is just  showing the following. I waited for 30 minutes and it's still in this state.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,     I have a question about developing a jira plugin.  I want to get a Insight custom field value in jira plugin, but I do not know how to handle in jira plugin development.&n...

• Question
• insight
• jira
• jira-server
• server

Hi Team,  We have an issue type called MBI under MBI we have child issues  The workflow for MBI is To do - In Progress - Complete  If all the child issues under MBI is closed/Accep...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team,  We have an issue type called MBI under MBI we have child issues  The workflow for MBI is To do - In Progress - Complete  If all the child issues under MBI is closed/Accep...

• Question
• cloud
• jira
• jira-cloud

Technical details Log's referral number: f9dcfb19-ce42-4088-b678-93ee6fba2c95 Cause Referer URL: Unknown com.atlassian.cache.CacheException: io.atlassian.util.concurrent.LazyReference$...

• Question
• jira-software
• jira-software-server
• server

Hi JIRA experts, I'm new to JIRA and looking to understand how column 'Updated' in JIRA reports work? Is it the time when last update was made to the ticket or it is an formula driven field based...

• Question
• cloud
• jira
• jira-cloud

My requirement is to add a custom field in the JIRA story to have multiple select fields so that one story could be assigned to multiple team members. Also after this, I want to pull emails(or names)...

• Question
• cloud
• jira-cloud
• jira-software
• jira-software-cloud

How to turn JIRA Service Desk Ticket into JIRA Software. I have both installed.  

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

We have several columns on our Simply Workflow. I want the columns from Staging to Production all marked as green, i.e., done. As of now, only the last column (Production) is marked as green, w...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, We have recently found that one of the gadget in a dashboard has disappeared which displayed just one row with total number of tickets assigned to me. Is there anyway to recover it? One ...

• Question
• cloud
• jira-software
• jira-software-cloud

I developed a issue panel, when i click a button on the panel it pops out a dialog to show some information of the issue.  When i click close button, the dialog closes.    But if i u...

• Question
• jira-core
• server

hi team, in my jira, time spent will log on epic, is there any way to calculate the count = hours( logged on epic)/8 and the count could automatically fill in field:" activity duration(Upgrade)?, pl...

• Question
• jira