Jira

So I would like to create rule that sends an email to assignees a day before the due date.  Anyone to share the steps to do this please?   Thank you :)

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• cloud
• jira-software
• jira-software-cloud

Reporter, Assignee are possible to mention them by @Reporter or @assignee say, in comments. We have a custom user picker field 'Initiator'.  One of our users wants to know if there is a way we ...

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• jira
• jira-software
• jira-software-server
• mention
• server

Hi, I have an instance of JIRA CLOUD and Jenkins server -https. My requirement When issue status in JIRA Cloud is changed, this should trigger a specific Jenkins job and multiple services should s...

• Question
• jira-software
• automation
• build
• integration
• jenkins
• +1 more tag...

Objective : When a status is transitioned to complete (final status) / closed, the issue ID should appear as a strikethrough text. In the associated workflow, I tried to change the last transition t...

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• cloud
• jira-software
• jira-software-cloud

Hello, On this project, when extracting this report: Xray Test Runs (Curr. f.) on Issues search page, we get this issue on the column 'Test Execution Key' in excel: Failed to download Xray test run...

• Question
• jira-software
• jira-software-server
• server

How to add the Issue ID and Issue Name with the Automation email?

• Question
• cloud
• jira-software-cloud

Hi, After closing the ticket it's showing edit option by default it should not be visible for editing.  

• Question
• jira
• jira-service-management
• jira-service-management-server
• server

Hi, I'm trying to build a set of reports external to jira which mashes up data from a variety of sources. I have deployment data coming from azure devops pipelines which shows in the deployments menu...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, We currently have Jira cloud for the company and just recently setup Helix Swarm. An account has been created for Swarm and created a token for the password. We set everything inside the Jira...

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• cloud
• jira
• jira-software
• jira-software-cloud

Scenario: I am trying to move customer tickets from one project to another project for engineering. The issue type has specific field values captured for the ticket. Now I am moving it to another pr...

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• cloud
• jira-software
• jira-software-cloud

Hello,everybody, I want to add a text in sprint field in the sprintDialog.Soy my question: How to regenerate SprintDialog.js? Thank a lot!

• Question
• jira
• jira-service-management
• jira-service-management-server
• server

Is there a way to setup Jira to accept markdown for the "Description" field in new tickets? Markdown works in ticket comments. When it's used in creating a ticket, the output is sub-optimal It see...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• markdown

Hi,  I need a Plan option to draw a roadmap for our project.  How do I find that option to add it to my header that comes with a dropdown?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I'm trying to create an automation in our Jira Service Desk to automatically reply and resolve a ticket based on a custom request type with cascading fields. However, there needs to be some excl...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi everyone, My English is not good, sometimes i use the wrong word, so hope you don't mind. I have some problem with my plan (roadmap view). I have the hierarchy like this epic - task - ...

• Question
• cloud
• jira-server
• jira-software
• jira-software-cloud

We stopped receiving email notifications and on trying to send a test email from System->Mail->Outgoing mail An error has occurred with sending the test email: com.atlassian.mail.MailExceptio...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, We're splitting off one of our products to their own new instance of Jira Software and when setting it up I've received this error message:  Given this is a new instance (Free level wit...

• Question
• cloud
• jira-software
• jira-software-cloud

I currently have an automation that will send an email to Slack Channel #1 (TEST) if the issue's (custom field) TestFlag is set to ON and send an email to Slack Channel #2 (LIVE) if the issue's ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi I am wondering if it possible to create multiple epics within the same JIRA Project that have a unique set of customized fields on each issue within the respective epics. In other words, can Epic ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

As I have limited options under more  

• Question
• cloud
• jira-software
• jira-software-cloud

We're setting the summary of an issue based on what is in a few fields, and one of which is a multi-select field.  To make sure we aren't modifying the options that were selected, we're copying ...

• Question
• automation
• cloud
• jira-service-management-cloud
• jira-software-cloud

We had integration working at one time, and then it stopped. I noticed the MS Teams Jira Cloud app was older and needed an update, so we applied the new app. Now, when selecting the app, we can "Sign...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello there, I am trying to start using Jira for project manager but I am having difficulties to understand how can I use roadmaps to track the dates and deliveries from tasks or stories wich are in...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! Is it possible to create a task in a business project and then move or copy it to a JIRA software project (and follow it to completion)?   Thank you!

• Question
• jira-work-management

When I am viewing the Story Issue page I'd like to be able to see the story points for each subtask in the Subtasks list. I used to be able to do this when I was using a team-managed project. --- B...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• story-points