Jira

Hi, in this post I'm referring to average time in status filter.  1. basically the need is outlined in the subject. I see extremely high average number of days of the tickets in "Investigation...

• Question
• jira
• jira-server
• report
• server

We are using OS: Ubuntu 18.04.4 LTS & python version 3.6.9 But we got below error...   2021-11-10 18:16:57 WARNING: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by p...

• Question
• jira

I am looking to add an Initiative Type above Epics in my Team Managed project   I cannot seem to do it -  I can use the Initiative and Themes for Company managed projects but not Team man...

• Question
• cloud
• jira-software
• jira-software-cloud

For reasons I don't want to go into here, I am considering creating a solution for a customer in which they would have a dedicated project for epics.  Epics would be the only issue type allowed ...

• Question
• cloud
• jira
• jira-cloud

As a long time jira software user I'm used to viewing and editing issues in the sidebar of the boards. I have now setup a small Jira Work Management project for myself. When viewing the board and cl...

• Question
• cloud
• jira-work-management

I've created a looped workflow that works like charm. It is based on a custom field named 'open question'. users can ask for more info if the field is empty and others can answer if the field is se...

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• cloud
• jira
• jira-software
• jira-software-cloud

We use insight to catalog our physical locations.  I have created a work management project (business project) for procurement and have a custom field for selecting which site from the insight D...

• Question
• cloud
• insight
• jira-work-management

I understand that this can be achieved using the field required validator in Jira Software hosted on the Cloud. And this can be similarly achieved using the Jira Suite Utilities plugin but it is now ...

• Question
• jira-software
• jira-software-server
• server

Getting this error when attempting to import XML Backup into Microsoft SQL Server: Error importing data: org.xml.sax.SAXException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.en...

• Question
• jira-software
• jira-software-server
• server

As in any service desk project, I often get portal customers submitting tickets as the wrong issue type.   I want to give my agents the ability to fix the issue type, but the "move ticket" ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

One of the users I added to my Jira Cloud account (free) is not receiving their invitation via email. I have attempted to resend the email several times and also removed and readded the user. I see t...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Our developers work on multiple clients and multiple projects at any given time.  Because of this we moved all work into a single project and used Epics to group work by client/project.  Th...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, We use LDAP to manage our AD groups, however, anytime a user needs to be added to jira-users, we utilize the default group membership functionality in the JIRA user directory, however, when i...

• Question
• jira
• jira-software
• jira-software-server
• ldap
• server
• +1 more tag...

We are using Jira Software Premium Cloud and our Engineering teams are in company managed projects.    One of our teams is wondering if it would be possible to define story templates in J...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I'm new to Jira and having trouble with webhook.  Created a Smartsheet for Jira connector and getting "Invalid response from JIRA. statusCode: 403, reasonPhrase: Forbidden statusCode: 40...

• Question
• cloud
• jira-software
• jira-software-cloud

Is running a project CSV export a viable way to create a back-up of a project before a workflow change?  Thus, if the change failed half-way through--assuming the project is now corrupt--I could...

• Question
• cloud
• jira-software
• jira-software-cloud

First, i exported an workflow because i needed to change transitions id for API calls, after that, i wanted to uploads my changes, but i can't upload my xml file.  I tried to create a marketplac...

• Question
• cloud
• jira-software
• jira-software-cloud

Users are missing steps.  I have a confluence page with instructions that I want to have available from the Create sceen.

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   I get following error, when I try to paste my fresh licence key:

• Question
• jira-software
• jira-software-server
• server

Hey Guys, We are using workflow transition to delete an issue. My Script -  if(isUserAuthorized(user, issue.getReporter(), issue.getAssignee())) {   //issueManager.deleteIssueNoEvent(is...

• Question
• jira-core
• jira-server
• script
• transition

Hi, I'm working on a query where the user can see their tickets in projects where they are authorized-to, and recurring efforts in some specific boards. I'm using the following query:   projec...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Would like to know if there is a feature, add-on, or if a feature could be built that allows users with permission to set and view user alerts in the Jira ticket system. I did a mock of what I'm envi...

• Question
• jira-software
• jira-software-server
• server

In TFS/ADO there is this great gadget called "Query Tile" it only shows the number of items in the Filter result as a clickable square.  Its great for showing at a glance the state of the projec...

• Question
• cloud
• dashboard
• jira-software
• jira-software-cloud

Hi there,   We have a request from the business to lock down certain issues when a set tag is added to an issue.    Example we have a security scheme named "IT admins" and when an ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

My project is old and had little control with multiple people adding the same status's with slight variations, one example is Won't Do and WONT DO. I have since cleaned this up and have deleted the s...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud