For the record, this is a 1st-time post from a long-time user. I've written a lot of JQL, and have learned to avoid using OR. The only reliable why I've found is to duplicate clauses so that ev...
Hi - is it possible to create a filter which returns back everything EXCEPT those stories (issues) that are Accepted AND have been accepted for more than 30 days. In other words, I do NOT want ...
we are using Jira service desk. Workflow can respond to customer. When I click respond to customer the cursor is in the first field, assignee. I would prefer it starts in the commen...
I have a project that has two different boards under it. When I close a ticket on one board in the project, I'd like to have that ticket automatically cloned and assigned to a person on the oth...
Hi! I organized my project as follows: Customer capability (Epic) --> Feature (Story) --> Feature component (Task) --> Code (Sub-task). However, I cannot add child issues to...
Hi there, Please anybody, who can help me understand what is going on here. I have in Tableau created an alert which sends out a report directly to a Atlassian Jira Service Project. The alert includ...
Hi, I have a team software project and a company software project. When I try to create an issue in the company project and link it to an epic created in the team project nothing comes up. Do I need...
I'm trying to create a URL that will populate a custom field. The URL remains static except for a variable that is contained within another custom field in the issue. Custom field...
the Component option not visible to me and not in the features
Hi, I wish to update linked issues whenever the 'parent' issue is transitioned but can figure out how to do that. (it is not really parent issue but linked issue to several other). I checked the co...
Hello 👋 is there a good solution for just mentioned and updates on watched tickets alone for slack where i can see those in slack ? Thanks!
We are planning on using G Suite to sync users into JSM and using Insights for Asset Management. What I am struggling with is how do I link an Employee Object to an actual Jira User that is syncing w...
I would like to know if it is possible to export cucumber features into the same folder they were imported from, for example: src/test/resources/features/a: contains feature1.feature, feature2...
I've seen this issue brought up many times but none of the proposed solutions seemed to apply to me. When my team closed our sprint the "done" issues moved to the next sprint. The resolution is set ...
Need to remove a user from the email recipient list for a project through service desk. I checked under user management and made the user inactive and also went to Settings->Projects-&...
Hello, We use the out of the box filtering for Active Sprints in our SCRUM calls. Which means, when we go around and ask how everyone's stories are, we click on the bubble at the top and filter by t...
help me please tp find plagin for jira server & outlook server meeting integration/ https://marketplace.atlassian.com/apps/1220299/outlook-meetings-for-jira?hosting=cloud&tab=overview ...
We want to use the Roadmap feature on my team to get a better handle on our epics as we work through them as a team. When I turned the feature on, it became clear that the feature was looking ...
I've created an automation rule that scans the description of an incoming issue for an email address via a regex match, then adds a comment with that email address. The automation is set up lik...
Alguien sabrá por qué algunos de los miembros que colaboran en los tableros no pueden mencionar personas en los comentarios? es decir le ponen el @elnombredelapersona y no les despliega el listado y ...
I would like to be able to create a ticket automatically from an email being sent. Is this possible?
We're in the middle of integrating JIRA with Asana. One field that I would be especially interested in transferring is the % of estimated work done (x of y story points) for epics. It's the progress ...
This is probably a super rookie question. Really appreciate the help.
Hello, I want to implement a scripted field similar to the one shown in the example code available on Adaptavist's website. The thing is that this code is not actually working. After investigation...
How do you rename a closed sprint inside the GUI and not via an API
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