Jira

Hi everyone! As there is no easy way to export time logged per epic during a specific time period in Jira I am now turning to you for some advice.   I have several customers that asked wh...

• Question
• cloud
• jira-software
• jira-software-cloud

How can I disable users logging time on tickets which don't have an original estimate value?

• Question
• cloud
• jira
• jira-cloud
• time-tracking

When updating the Status of an issue, some of the statuses have what appear to be duplicates. For example we see "QA in Progress" and "QA in Progress (2)" and I can't figure out where to go or what t...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I want to see two levels of filtering on my epics. One is the distribution of epics across various epic focus areas. I am using a pie chart and seeing how the epics are distributed across different ...

• Question
• jira
• jira-server
• server

I have project that needs to move from team to company managed. Many of the projects have over 1000+ issues. How can I move those without breaking the hierarchy links? Is there a specific JQL you can...

• Question
• bulk-edit
• jira-core
• move

Currently, I am a ScrumMaster and my Product Owner set up one of our Jira Boards. I am noticing that on one of our boards [he made]  it puts a line through what is done but is not moving stories...

• Question
• cloud
• team-managed-projects

When users reply to a ticket via email in our service desk project it creates a new comment with the entire email thread included. Sometimes service desk email gets included at the end of threads wit...

• Question
• cloud
• jira
• jira-cloud

some one in my company update a workflow and its got affected to all the workflow in jira how can we bring it back to original and the person dont know what he change..

• Question
• cloud
• jira
• jira-cloud

Is anyone using a rolling window monthly or weekly dashboard gadget that works with a JQL query/filter that will display the number of issues updated by the service desk agent?  I've used the ex...

• Question
• cloud
• dashboard
• gadget
• jira-service-management
• jira-software
• +1 more tag...

I have a JSM project and create linked software issues that are linked.  When I change the status to DONE in the software project issue I want the linked JSM issue to be set to DONE.  Here ...

• Question
• cloud
• jira
• jira-cloud

Hi There!  I have three templates in three separate projects that I clone every time we onboard a new customer.  These templates have subtasks that block each other (cross-project). I...

• Question
• cloud
• jira-software
• jira-software-cloud

I need help removing test-legacy tickets from the backlog.  They are in closed status and I am a admin in the jira project but I have no way to remove them/or dont know how.  They have been...

• Question
• cloud
• jira
• jira-cloud

Hi All, I'm considering using the "Project Variables" admin feature in Jira - my use case involves adding some key-value pairs to certain projects to aid reporting and auditing. Does anyone know wh...

• Question
• data-center
• database
• jira
• jira-server
• server

Hey Everyone, I was working on creating a new project within my company's Jira account when my computer crashed. The project description was something like 1,000 words and I felt like I was in the z...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to add tests from one project to another.  Steps: 1.  I'm in Project A and create 5 tests 2.  I'm in Project B and want to import 3 of those tests to a specific folder 3...

• Question
• cloud
• jira-software
• jira-software-cloud
• xray

Hello!   We use jira to manage project tasks across multiple cross-functional teams (like a project management tool). Our "survey board" contains tickets and each ticket represents a single su...

• Question
• cloud
• jira
• jira-cloud

For each status in my workflow, how do I get the time it move into a status and the the time that it moved out of that status?

• Question
• jira
• jira-server
• server

Jira (being based in Australia) comes set with the British Commonwealth date format set as the default, dd/MM/yy. Because my firm is in the US, we reset Jira to use the US date format, MM/dd/yy, on t...

• Question
• automation
• jira-software
• jira-software-server
• server

Hi!, Have they presented intermittency or Fall of the user management? I attach evidence of the error  

• Question
• cloud
• jira
• jira-cloud

Hi,   I want to import to Youtrack my project from Jira version 4.1.1.  Is it possible? Thanks,

• Question

Greetings Jira Community, A few weeks ago, Google came out with the following announcement that some of you may have received in your email inboxes. This announcement only impacts those Jira...

• Article
• cloud
• email
• jira
• jira-cloud
• mail-handler

Hi, my organisation currently use BitBucket to control a Matillion implementation. This involves creating BitBucket Branches from within Matillion when a change is required. This works fine. However...

• Question
• bitbucket
• cloud
• integration
• jira
• jira-cloud

Tasks in the current sprint that we mark as 'Done' are moved to the next sprint as well which is not expected as per our requirements here.    I am under the impression when the 'Done' St...

• Question
• jira

Hello Folks, I am using a Python API to do some automation in JIRA Cloud Instance. Now, where I am stuck is I am unable to add story points to a particular story. Below is my code snippet: from jir...

• Question
• cloud
• jira
• jira-cloud

I recently turned on security levels for a project; new issues now get a default. Now I need to find all old issues for which a security level has not been set. There does not seem to be a way to con...

• Question
• cloud
• jira-software
• jira-software-cloud