Jira

Hello everyone,  We have an issue with the 'requests on behalf of customers organisation' field When members of the admin team create tickets on behalf of clients, we prefer to have them in ou...

• Question
• customer
• jira
• organization

Hi i need to calculate the time the issues is in specific issue type using a scripted field. when the issue is moved to a bug the field should calculate the time . when the same issue is moved to ...

• Question
• data-center
• issue-type
• javascript
• jira-core
• jira-software
• +6 more tags...

How i can dont view issues whit status in cancel in the view backlog?

• Question
• backlog
• cloud
• jira-software
• jira-software-cloud

I am attempting to set up a scrum board in the following way: project = "Project 1" AND reporter != User, user OR project = "Project 2" AND labels = SprintA OR labels = SprintB I keep getting a m...

• Question
• jira
• jira-server
• server

Hello,   I have a plan to migrate Jira Software this weekend and I want to reset all data on the current site , when tried to reset , got a waring that my free subscription will keep active ti...

• Question
• cloud
• jira-software
• jira-software-cloud

I keep trying to submit a Data Governance Ad Hoc Request but the below error keeps showing up. Has anyone run into this issue? Its asking to populate a field that is not in the ticket  (S...

• Question
• cloud
• jira
• jira-cloud

I use the add-in Jira Cloud and I want to import issuekey's started with fe. BLT I thougth i could use "issuekey ~ BLT", however that is not allowed How should i do that?

• Question
• cloud
• jira
• jira-cloud
• ms-excel

I have a project we are planning to Archive and move all the issues to different project in JIRA. We are able to move all the issues except 1 issue. Next button is not visible after we click "More-&...

• Question
• jira-software
• jira-software-server
• server

Hi, I followed the instructions here to create templates in my JIRA descriptions so that reporters include all the information: https://community.atlassian.com/t5/Jira-questions/Default-text-for-Des...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Estou utilizando o Workflow de meus projetos, porém, não finaliza a substituição pela cópia, para na faze 1, conforme em anexo figura 1. Aos acionar o setor de suporte , foi-me pedido que informasse...

• Question
• cloud
• jira

Hi,  I have a service desk project on JIRA server and for example, a ticket will be logged today and go to the status "In Progress". I am trying to configure the SLA so that the ticket will re...

• Question
• automation
• jira-core
• server
• sla

Hi Everyone,    In System > Incoming Mail (admin/IncomingMailServers.jspa) I configured an incoming mail server with Microsoft OAuth, this created a Jira Cloud app in Azure AD Enterpri...

• Question
• azure
• cloud
• email
• jira
• jira-cloud
• +1 more tag...

We have a corporate instance of Jira cloud (e.g. parent.atlassian.com) that has all our users in it (e.g. user1@parent.com, user2@parent.com).   One department created their own Jira cloud ins...

• Question
• cloud
• cloud-migration
• jira
• jira-cloud

Hi! I am currently trying to organize the work inside my team a bit better and have set up the following system: each member of the team has issues that are assigned to him. The issues have a start ...

• Question
• cloud
• jira-software
• jira-software-cloud
• plan
• report
• +2 more tags...

We record customer issues in one project and they get sent to engineering to resolve in a separate project. We are using Custom Charts for Jira to make some dashboards and would like to show a 90 day...

• Question
• cloud
• jira
• jira-cloud

Hello,  Here i need custom field required  based on another custom field value.  Required custom field is Appear (Text field multi line) Based custom field is Popular (radio buttons...

• Question
• jira
• jira-server
• server

Hello, I am trying to establish a link between the newly created ticket to a preexisting one that exactly matches the newly created issue's summary. I am able to get the preexisting issue(s) by usi...

• Question
• cloud
• jira-software
• jira-software-cloud

I can only see the 7 most recent velocity reports. I need to see more velocity reports in the past, how could see all the past velocity reports?

• Question
• cloud
• jira
• jira-cloud

I have two users that have identical permisssion. But the new user cant see any of the Jira boards.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Olá, Pessoal! Queremos adicionar uma post function quando o item é criado (antes de chegar no backlog) Para isso precisamos que seja inserido um epic se nesse item houver o seguinte comentário:&nbs...

• Question
• cloud
• jira-software
• jira-software-cloud
• post-function

I have a jira + confluence account. They ask me for a new account, that is, a different one. But they ask me to be a Federated. I don't understand the concept, both accounts must be linked?

• Question
• cloud
• jira
• jira-cloud

Hi I have revoked the access for some users in the system (suspend access function). After this action, I can not see anymore their work as I can not include them in a JQL query. So I can not list f...

• Question
• cloud
• delete
• jira-software
• jira-software-cloud
• worklog

If not will deleting my Jira Software subscription and creating a new subscription allow me to accomplish the same thing?

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to add a simple button in main panel of "Tempo report". Please see attached screenshot. What I need to write in In `atlassian-plugin.xml` file?

• Question
• app
• atlassian-sdk
• jira
• jira-server
• server
• +1 more tag...

i am using a JQL query in order to do a bulk operation to convert all issues of a certain type with certain statuses to another issue type. The JQL query currently gets me all the issues i need but i...

• Question
• cloud
• jira
• jira-cloud
• jql