Tengo exactamente este caso: https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-remove-an-organization-admin/qaq-p/1140954 E indican, que en caso de estar aú...
How can I give some users limited Service Desk Access and other users full Jira access - while still keeping all of their approver roles and moving issues through the workflow? There are sensitive p...
Hi community I am not able to find exact path for jira project component to integrate with siem tool can u someone help me one this issue
Hi, first off my motivation to use the offical JIRA Java REST client: We have been using https://github.com/rcarz/jira-client for quite some time but it has not been updated for a very long time. B...
What query can I use to pull up a link for tickets completed within the last month to include in my monthly reports?
Hi there, What is best method to "cc" a user on a JSM request type form? Essentially, we will have use cases where a submitter of a request will need to "cc" a user to have visualization on t...
I wanted to create an automation rule, if the remaining time of an issue is less than 30% of original estimate
Hi there, Why when we add Priority Field to a request type it only adds the Priority Field on customer request form and not also in unison on the agents end of the request view? For some reas...
Hi there, What's the quickest way to block notifications from JSM Projects that an agent may be a part of? We're facing a challenge where we will have agents in multiple projects, but we're looking...
Hi there, Why when a user replies to an email ticket message it creates duplicate account for them? Essentially we have an issue when a user in a customer group responds to a ticket response in JSM...
The goal is to use a custom filter to get sub-tasks of a team-managed project visible on the backlog, board or roadmap functionalities. Since there was no configuration available I have tried a cust...
O time da minha empresa está tentando me passar o Jira Software, porem os emails não chegam pra mim. Só recebo email se alguem me marca em uma tarefa do Jira Work Management, do contrario nenhum outr...
Hello, I want to be able to create specific and independent Issue Types, with their respective Layout, within the same project. I am not being able to do so, as the options in JIRA are quite redund...
Hello, I have below filter set for my Scrum board: project = XXXX AND affectedVersion = "abcde v1.0 - Release1" AND issuetype in (Feature, Epic, Story, Bug, Spike) ORDER BY Rank ASC there ar...
How can I give permission to enable a user to archive issues on their team-managed board please?
Hi there. Previously we setup the project links using jira Api, from another application that did some other tasks. More information about this implementation can be found here: https://github.com/...
I created a code that when I change the status of a issue, this code run: _______________________________________________________________________________________________ if (issue.fields.attachment...
Hello, I am unable to remove the JQL 'Narrow Down' JQL query on Scope Definition within Configuration. When I remove the query and click 'save' the JQL remains. Can you provide support?...
In the configuration of the Roadmap you can specify how long issues with status Done are to remain in the plan. However that does not seem to apply to subtasks. Subtasks are being removed from the pl...
disclaimer - I cannot use the SLA default functionality for this exercise so implementing it via automation and custom fields Hello community! I'm trying to set different SLA times by compa...
We have spam coming through and creating tickets.. I would like to only allow existing or manually added customers to be allowed to create the tickets. Is there a way to filter this? allow/block list...
We have a large number of Jira projects in our Cloud instance and want to block ability to move tickets from Jira projects to a specific Jira project. The problem is that all tickets for this specifi...
We have spam coming through and creating tickets.. I would like to only allow existing or manually added customers to be allowed to create the tickets. Is there a way to filter this? allow/block list...
I see outage issues but what I'm experiencing is not reported in the issues. It says only searches and user mentions. I can't even load any pages for Jira or Confluence. Already restarted both the co...
We want the custom fields that are copied from the initial issue to show on the customer side. They are currently only showing on the back end.
| Subject | Author | Posted |
|---|---|---|
| November 28, 2024 7:00 AM PST | ||
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| November 18, 2024 3:07 AM PST | ||
| November 14, 2024 11:02 AM PST | ||
| November 13, 2024 11:48 PM PST |