Jira

I have a project that has a shared screen scheme.  I want to add a new issue type/screen to my project that is NOT shared with the other projects. The menu in projects under screens does not all...

• Question
• jira
• jira-software
• jira-software-server
• server

Hi everyone, Tried to create a new tech support request today for Cloud-based Confluence directly from the website (clicking on the "?"), but couldn't do it - no option for tech support contact in t...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have a Project that has tickets with a due date and 3 statuses(Todo, In Progress, Done). We would like to show a dashboard with these 3 states as well as a column for Out Of SLA(Due Date <= now...

• Question
• cloud
• jira-software
• jira-software-cloud

When I select ... > Print on the top right of an issue detail view, I get a view of fields with gridlines.  I'd like to re-arrange the fields; then perhaps add a header above a set of fields...

• Question
• cloud
• jira-software
• jira-software-cloud

Hey everyone I'm developing plugin to keep all my REST Endpoints in it It works fine, however couple endpoints are not being registered on one node, two others have them registered just fine. ...

• Question
• adaptavist
• jira-software
• jira-software-server
• scriptrunner
• server

Hi,  I am trying to create a project where I can put few forms and an option for approval for the whole form. What would be the best project type for that?

• Question
• cloud
• jira-software
• jira-software-cloud

All, I need help to prevent my tickets in Kanban board projects from automatically changing status and moving from one column to another.  I noticed that some tickets automatically moved from ...

• Question
• jira
• jira-server
• server

Since we upgraded to 8.20.8, if a value existed in the Target Start or End Date field, the screen displays '$dateFieldFormat.format($value)' where that field normally exists.  If those fields ar...

• Question
• jira
• jira-server
• server

I have a project with multiple boards that use the same workflow scheme.  I want to setup new custom fields that show up for Epics for a particular board, but not all boards.  Is that possi...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello! I've been using Jira at my new company for a bit but I seem to have a lot of features missing. For one, it is very difficult to find tickets from previous sprints without directly knowing the...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi all.  I want to find epics where the epics is still open, but the child issues of the epic are all resolved (done, complete, cancelled, etc.)  I want to return the results for epics. I ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I'm a System Admin but am unable to submit a Support ticket regarding functionality with the Sprint process.  How do I get ahold of a human on the Customer Support side? Thanks.   

• Question
• atl-rvw
• cloud
• jira-software
• jira-software-cloud

Refferung to the discussion  i've concluded that Jira Core can't be separated from Jira Software and these both products means actually the same.     Given the atomicity of these two ...

• Question
• jira-core
• server

How to set a default priority for a company-managed project without impacting the default priority for the rest of the company-managed projects?  

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Atlassian Peeps,   We have a few Service Projects in our instance. We have an IT one that successfully allows users to create issues via email. We use the project email and add it to a goog...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm trying to exclude sprint that are currently set to None like this:   Tried `Sprint != EMPTY` or `NOT Sprint in (EMPTY) but no luck.   In brief I want to search for all JIRAs cur...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   i have noticed a strange situation: whenever i create/report an issue (whether it's an epic, story, task/subtask), I am not able to see or edit the Assignee field. When i click "conf...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   i am a new employee and have to use Jira for some dashboards to facilitate follow up on some open issues. The problem is that i am using one of the Jira Projects in my organization, ...

• Question
• jira-software

I have an employee who recently started complaining that the issues she creates do not appear in the shared dashboard for the project. Yet the issues get created and can be found using a search. Any ...

• Question
• cloud
• jira-software
• jira-software-cloud

We are having some issues with remaining time estimates not showing correctly on the board cards. On the card it shows up as 0m and if you open the issue you can see we have the original estimate, lo...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a project with the Workflow button on Issues. Some of the statuses have (2) behind them. For example in the dropdown I have a status named "In QA (2)". I went to edit the Workflow, switched to...

• Question
• jira
• jira-server
• server

Why does annual pricing cost more than the monthly price added up for one year? This is in the Marketplace pricing calculator.  It would seem the cost should be less or the same for annual.&nbsp...

• Question
• atlassian-marketplace
• cloud
• jira-software
• jira-software-cloud

As part of the Regulatory department at a medical device manufacturing company and according to  Regulation (EU) 2017/746 we are required to validate the systems we daily use during th...

• Question
• cloud
• jira-software
• jira-software-cloud

Some of my Jira users are able to create tickets yesterday without any issues and now some of them are not seeing some of the fields in the create screen. They need to go to show fields and select a...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello. I'm a little bit confused about Jira issues hierarchy levels. I can see that in Issue types -> Issue type hierarchy is defined structure Sub-task -> Story -> Epic -> Theme -> I...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud