Jira

  Hi, I need customers to be able send requests by email without having user in Jira and receive notification when it is answered. Typical helpdesk  I fallowed steps in this link  ...

• Question
• cloud
• jira-software
• jira-software-server
• server

Hello,   I am trying to figure it out how can I provide the team the information that the date is not yet confirmed but in TBC status, I would like to add the text TBC in front of the date (15...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Everyone,   Please, is it possible to make a script that calculate the sum of the loads consumed by users according to their team ? base it "not on the entity of the action" bu...

• Question
• cloud
• jira-software
• jira-software-cloud

Hey i have a Task and i recently added a custom "Person" Field to it. Now i wanted to include this custom Person Field to my already existing Form, but for some reason i cant see this new Field on t...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello all, Do you know if (and how) it is possible to automate StartDate field in JIRA tickets? I would like to populate this value with the date when the task has been moved to a specific state (I...

• Question
• cloud
• jira-software
• jira-software-cloud

Migrate the users to new user email and Need to retain all the tickets

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  Im configuring a new project and need to do some automation or post-function that allow me to copy several values from differents custom fields in to "Description" field. I've tried with ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, Currently, when a user clones a ticket all field gets cloned including "Reporter" however that is incorrect. The user who is cloning the issue should be a Reporter. The problem is Users are...

• Question
• jira-software
• jira-software-server
• server

We have two versions of JIRA running with us. We have taken the backup of all the data from cloud version as .ZIP file and want to import that data to on premises version without affecting existing ...

• Question
• jira-software
• jira-software-server
• server

How to delete the labels in bulk?

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  we configured a email domain and configure every project to send the notifications with that email.  But now the default incoming mail handler jira@XXX.atlassian.net is not used s...

• Question
• cloud
• email
• jira-software
• jira-software-cloud

We have the Initiative issue type and link them as "implemented by" various Epics. How can I show a Jira dashboard gadget or Confluence macro to load the Epics that implement the initiatives? or lo...

• Question
• confluence
• epic
• gadget
• initiative
• jira
• +1 more tag...

Hello, this is the second day that my team and I have been unable to login to Jira . There is a stub "Site Maintenance"   Please, help me!   How can I contact technical support? Lin...

• Question
• atl-rvw
• cloud
• jira-software
• jira-software-cloud

We are trying to understand the data types for the custom fields of Jira Server Platform. We couldn't find much information about it in API documentations. In the link https://developer.atlassian.co...

• Question
• jira
• jira-core

In the API documentation link for JIRA server platform, the schema for 'Create Issue' API is not in accordance to the example provided. It appears to be the schema for 'Update Issue' API rather than ...

• Question
• jira
• jira-core

How can we turn off the new atlassian editor for the description field? We already checked all our fieldconfigurations and in all of them the description field is set to use the Default-Text-Renderer...

• Question
• jira-core

I want to change Product field of various Jira issues using bulk operation, but on doing that all the Jira get deleted from the system

• Question
• jira-software
• jira-software-server
• server

I need your help to copy their some details as we have in existing app board to newly created project   List of releases List of Issue details (in the right side of screen) List of teams K...

• Question
• cloud
• jira-software
• jira-software-cloud

  Please, help me!   How can I contact technical support? Links only lead to community and documentation   My ticket: https://support.atlassian.com/requests/CA-1972475/

• Question
• atl-rvw
• cloud
• jira-software
• jira-software-cloud

Jira Automation - when issue is created, need to notified with the email, for the assignee or the request participants, can you help me create the automation for that ?

• Question
• cloud
• jira-software
• jira-software-cloud

How do I make time tracking mandatory in an issue.

• Question
• cloud
• jira-software
• jira-software-cloud

Hello all , I'm using Jira instance to pass JQL ..it works fine if the JQL String is 5623 ..if I have any thing more than that it's throws error..any idea if there are any limitations on it when we p...

• Question
• cloud
• jira
• jira-cloud
• jql
• python

I want to come up with a JQL query that can return all story tickets that are linked to all epics  created by me/a reporter in a project. The parentEpic function can only include issue keys/ids....

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Where can I can find the training modules for Atlassian Technical Sales Professionals(ATSP) and Atlassian Sales Professionals(ASP)? I can't see them in the Atlassian Enablement Academy.

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,  I am using https://developer.atlassian.com/cloud/jira/platform/oauth-2-3lo-apps/ to authenticated, I have registered the app and then I am trying to create the user using the api. I...

• Question
• cloud
• jira-software
• jira-software-cloud
• oauth