How and when can i add Product discovery template/ project type to my enterprise jira cloud version?
Hi! I'm working on a tool using rest api. It works well when I'm using my account and API token. But when another user with the same rights as me try to use the tool (with his account and API token)...
How to get Inactive user AccountId via Rest API, we have a usecase wherein we check if Jira User exists else create Jira user and create JSM record using Jira User-Account Id.
I'm getting the following error: "1 of 1 issues have been skipped because they already exist in destination projects." All I'm sending is the key and a custom field. Any advice? Is this...
I would like to do an automation that will send attached files from the issue to the Slack channel. Example: The task has reached a certain status, and the employee (who is not a Jira user) needs...
I'd like to know about GoEdit plugin: https://marketplace.atlassian.com/apps/1214263/goedit-direct-attachment-edit-for-jira?tab=support&hosting=datacenter Anyone knows if it works for P...
I am trying to create a new filter where I can get the list of issue which is raised only in that sprint and also, not the defects which are carry forwarded to next sprint. I tried using t...
https://edcsitsupport.atlassian.net/jira/projects?selectedProjectType=software Pls help to understand what is the SLA set for me in the tool?
hi, we have an automation that is supposed to link issues from a different project and it seems to have worked incorrectly for the first time where it linked issues that dont seem that should have pa...
I am currently trying to figure out the best way to view multiple project sprints in one place. We have two different projects for the same product, one for IOS and one for Android. This works...
Are there any global settings for dashboards?
I need to find the SLA in use in the tool? where to find it ? please help me
When I create a new project, the following groups and roles are assigned by default. Where can I edit, remove or add other groups? Also, a group called "jira-users" is added, I deleted this group o...
Hi Folks, I am trying to work out why you would use a queue versus a filter. It seems to me that I can save/customise both, but I am trying to work out the pros/cons of using one versus the other. A...
I need to auto transit my issue to a particular status upon reassignment, for this a custom script postfunction is present which takes Action Id or transition id of status we need to move the issue t...
I want my issue to transit to particular status (cancel) using transition id depending upon some Custom field value . Logs showing Moving (issue key) to 121 is not valid ...
Hi, I would like to know if it is possible to restrict access to an specific sprint in Jira and hide it for some people. Is this possible? Another alternative that I have thought is to use co...
When you have a big Jira instance with several customisations, it's really handy to run JQL based on statusCategory or (project) Category (interesting enough, I couldn't find a document referen...
I created a dashboard in the form of a pie chart, which calculates the time spent on an artist, but the time estimated at 0.5 hours in the table for this chart shows as zero, although the total time ...
Hello I am trying to create an automation to automatically assign tickets to a techreviewer when the ticket is transitioned in the "review" state. I have a list of the people who are reviewer...
Hi! I'm making an automator for SD. It is necessary that after creating an application from the portal, a value from the text field to be filled in should be affixed to the name. But, when testing,...
Hi, I hope you're well. I've been using the Jira Excel add-in for some time now, and every now and then it stops working. This last time, it stopped working 5 days ago and I haven't been able to ge...
Hi, I'm trying to create a custom report for a team managed project, can anyone help? From google searches I should have the option to create a custom report form the left hand side to...
Any ideas on how or the process to move issues from smart sheets to jira cloud. Just looking around for any ideas or documentation on how to proceed with this sort of Task.
How long will Jira Data center continue to run with Cloud version being introduced?
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