Jira

Hello Atlassian Community. I'm Thiago Masutti and I work as a Premier Support at Atlassian helping Atlassian administrators with our on-prem products such as Jira and Confluence. Working with pr...

• Article
• addon-com.codebarrel.addons.automation
• automation
• data-center
• jira
• jira-server
• +1 more tag...

Why is it so hard to re-enable a returning staff member in the Jira Service Desk, so I can create a ticket for the returner but when the returner tried to raise themselves they get an  error say...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk-cloud

Hi,   I would like to freeze the time logging in all issues for previous months and make it available only for the current month, May I know how can I achieve this in JIRA?   Hope this ...

• Question
• cloud
• jira-software
• jira-software-cloud

I was wondering how to automatically add labels to an issue after creating it. Like when you create a support ticket at Atlassian, you fill in some information and it autoamtically adds that specific...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Dear community, we are a small IT-department. Our service desk is always struggling to get the relevant information from our users. Laptop name, current user, errors from event logs, ip-address, ......

• Question
• jira
• jira-service-desk-cloud
• powershell

HI I am running a project in free Jira cloud until my company agrees extra funding to add more licenses into theirs. At this point is it possible to migrate my project into the company one as i reall...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all, I met this problem and didn't know what cause this problem and how to fix this. Hope you guys help me to cope with this issue. Thank you all.

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to find all the stories where the story point field was updated in the last week. Is this possible, preferably using the issue search?  Thank you

• Question
• jira
• jira-server
• server

I'm trying to able to add Zephyr scale but the thing is I'm in Europe and it's showing some issue and try to contact support team I'm going to attach the picture what exactly it is showing while I'm ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am not able to see the option to 'Add new Issue Type' under my Project Settings --> Issue types page. I am already an admin for my project. Does this require any additional rights?

• Question
• jira

Hi all,   I am trying to use Insight Read Only field on Data Center.  I want to display it on Create Screen. I searched and tried lots of things but no way.   Actually, I want to ...

• Question
• data-center
• jira-software
• jira-software-server
• server

We have a simple Gitlab ci-cd pipeline that runs the Semantic Release plugin on merge to master to update the semantic version, run the build script, and push the build to the artifact repository. ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have multiple Jira projects for which users are reporting they are not receiving notification emails when they are tagged on the tickets, updates made to the tickets or any other activity on the t...

• Question
• cloud
• jira-software
• jira-software-cloud
• notification

Getting the below errors in the pre-flight check migration from server to cloud test migration. any workaround or a fix for this error?  

• Question
• jira-software
• migration
• server

Hi Team, I have bulk of HP ALM test cases including steps, parameters, attachments, summary, descriptions, defects, folders in test plan and test lab etc., I want to import all these ALM test cases ...

• Question
• cloud
• jira-software
• jira-software-cloud

Can I connect ServiceNow Connector for Jira to ServiceNow Customer Service Module?

• Question
• cloud
• jira-software
• jira-software-cloud
• servicenow

Hi! I have over 5 Epics in the Sprint, but not all of them show on the Insights panel. It says, your sprint is working towards 3 epics, while in fact there are more. Estimation is enabled in story...

• Question
• cloud
• insight
• jira-software
• jira-software-cloud

I am on the latest cloud version and an admin user having just come across from an old Jira 6 version where the Watchers field was available on issues I toured the web but could not find a clear ans...

• Question
• cloud
• jira-software-cloud

When i set an issue as done in a sprint that comes after the sprint that is set as active then the issue is no longer visible. Issues which are set as done in the active sprint are however shown. Wh...

• Question
• jira

How to write groovy code to access URLs with authentication (account password)?

• Question
• jira
• jira-server
• server

Hello i am trying to write a query to help monitor outlier tasks that spent  more than 2h in a specific status and has note been moved yet to another status  here i have jobs in status ...

• Question
• jira
• time-tracking

Couldn't able to generate token getting 401 error

• Question
• cloud
• jira-software
• jira-software-cloud

When open jira sprint kanban on windows device(this device supports finger drag) with chrome, I can move cards with mouse, but can't move with finger. Is there any way to support finger operation?

• Question
• jira
• jira-server
• server
• touchscreen
• windows

JIRAのWBSで期日管理をもっとわかりやすくしたいのですが、 ベースライン化ではなく、ある期日をデッドラインAとすると、例えば上流で２週間日程遅延が発生した場合、A付近で日程が赤くなったり(色変更は任意かと思いますが）、どこまで何に影響するかが、JIRAでは可視化できると聞いたことがあります。 まだJIRA初心者なのですが、色々しらべても明確な回答がでておらず、困ってご質問させていただきま...

• Question
• addon-jp.ricksoft.plugins.wbsgantt-for-jira
• cloud
• jira-work-management

Hi , Needs to implement following requirement step by step .Please guide me include a new custom field "Resolved by" in JSD. • If the resolver domain is "ABC" than the information is shown as ABC ...

• Question
• jira