Jira

I am looking for options to train our team how to use Jira.   We have lots of questions and ideas on best practices to setup but would like an expert who has experience offer training for ...

• Question
• cloud
• jira-software
• jira-software-cloud

When using Xray Document Generator, the exported Excel does not contain parameter placeholders like ${SCREEN}. For example, instead of exporting the Action "On screen ${SCREEN}, select...", my exp...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I want to collect information on all Data Science projects across the agency!  Is this something JIRA can do?  I would need information such as: Project name Program name Project start a...

• Question
• jira
• jira-server
• server

Recently we have started to create more Automation rules that have a scope of Multiple Projects; we have discovered that only some people are able to edit these. We have permission groups set up as ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am wondering if a trigger can be added in JIRA Automation using a specific LABEL   1. There is a ticket AB-1, already taken in the sprint 2. in the LABEL field, a certain label called as WI...

• Question
• cloud
• jira-software
• jira-software-cloud

It is possible to generate a filter of the total number of users in jira (used licenses) extracted from the billing. Thank you

• Question
• cloud
• jira-software
• jira-software-cloud

We Have a scram board project, In that, we have created Inline creation for an Epic to story and a task to subtask automation. Whenever the user is trying to create a story directly without automati...

• Question
• cloud
• jira-software
• jira-software-cloud

I try create new project with Scrum template and team-managed type but got error. It's new account, i don't have any projects yet. Kanban project created successfully. When I try activate scrum co...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

How do I create a new issue operation such as "Close Ticket."  I am trying to associate my "resolve issue" screen with the "close ticket" operation but the only options I see for issue operation...

• Question
• jira
• jira-server
• server

The previous project manager has left, and I am trying to implement components in an existing project. As you can see below in the "Project Settings" snapshots of two projects we have, one has a comp...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hey Hive Mind-   I'm stumped and need your help.  My team has requested having an issue's status update automatically based on PR updates.   I have GitHub integrated and work...

• Question
• cloud
• jira-software
• jira-software-cloud

Jira Data Center 9.0.0, self-managed/hosted in air-gapped environment with JSU Automation Suite for Jira Workflows. We have implemented a child-parent dependency in our workflows for our issues (tas...

• Question
• issue-link
• jira-software
• jira-software-server
• server

Hi There! I am trying to set up the incoming mails feature for my g suite account and could not get the right path. Can someone explain me step by step instructions to achieve this? I know it is m...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Getting s#!t done at scale is hard. Throw in distributed teams with different tools and ways of working, and it feels nearly impossible. In this session from Work Life 2022, Jira Work Managemen...

• Article
• jira-work-management
• project-management
• remote-teams

Hi, For the below condition in the JSM workflow for approval process - how we can achieve this? -- A change request is created. -General process = At least one approval OR Change Managers, o...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• workflow

I have a simple automation rule in the board I'm working WHEN issue is closed, done, resolved IF Fix version is empty THEN send an email.   How can I add the JIRA issue that triggered this ...

• Question
• automation
• cloud
• email
• jira-software
• jira-software-cloud

Auto closure Rule after three strikes reminders. I want to create an automation rule in JSM whereby if ticket is with customer, and after 2 days of no response, a customised notification reminder i...

• Question
• automation
• cloud
• jira
• jira-cloud

I currently run Jira 6.3.15 on Windows Server 2012 and looking to upgrade to the very latest. Thanks.

• Question
• jira
• jira-server
• server

Hello, I have a question we are investigating Advanced roadmaps. The question is the following: will this feature work with both team and company-managed projects or is it just for company-managed pr...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to send automated emails based on the results of a filter.  For example, I filter issues to find those that are stale and would like to email the assignees.  Is this possible?&...

• Question
• cloud
• jira-software
• jira-software-cloud

Does anyone have experience with JIRA and Freshdesk integration? I have integrated JIRA and Freshdesk so, any updates to tickets on either system will also update the other system. However, when I ...

• Question
• cloud
• freshdesk
• jira-software
• jira-software-cloud

Can I adjust round robin so that it stops assigning tickets to users in a defined list after a certain number of tickets are assigned to them that day? Is it possible for round robin automation to on...

• Question
• cloud
• jira-software
• jira-software-cloud

Dear Team, How to restrict log work without sprint in jira. Thanks Siva  

• Question
• cloud
• jira-software
• jira-software-cloud

I created a filter in our project to count number of  issues in Stage 1 ,Stage 2 and so on . But it's showing in result archived issues as well. I tried adding an additional field " Idea Archiv...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

In Jira, can rollup the "original estimate" in a subtask into the "Original Estimate" of the primary story 

• Question
• cloud
• jira-software
• jira-software-cloud