We are trying to create a recurring bulk upload for one of our Asset Management objects. One of the fields we need to bulk upload is the User Record, which links the object to JIRA user records. The ...
Problem: JIRA Alerts are not firing when an issue is created as a P3 (low priority) or P2 (normal priority) and gets upgraded in priority to a P1 (high) or P0 (urgent priority). Our team is us...
Have read many posts about Fix Version and Sub-tasks but don't think I've seen one which answers this question: Can I display the parent's Fix Version value on its child Sub-task screens as a read-o...
Is there a way to filter the list of issues that appear in the Parent Link field? For example, when assigning the parent of an Epic, can I automatically limit the list of potential parents that appe...
What add in do I need if I want a window to display when QA team fails a story/ticket in Jira? The window popup will contain a dropdown of the Failure Reasons to select.
Hi everyone, I am creating children tickets and not sure how to have the details copied from the parent to the child. For example, I have a parent ticket that has the details on the right hand...
We moved a project from jira server to jira cloud. Nearly everything is the same (afaict). However, when an issue is resolved, the resolution date is NOT automatically setting. Is this an au...
we are doing migration from server to cloud. i wanted to compare the number of tickets but the cloud is not showing the total number of tickets like the server does: It just says 1000+ in cloud....
Similar issue to some observed previously. None of previous answers worked. Basic - We have a Confluence Form that submits via API to JIRA project. Submission wor...
I am moving to Jira, are you able to import via an Excel File our current list of bugs?
Hi, I'm trying to execute the report of Crated items vs resolved items, but the report outputs a chart and results with 0 resolved items, when I have several with the "finished" status. I found...
Until recently, we had epics to be parent of stories. This was handy because epics were shown on the stories cards in the Scrum Board's Backlog view and Active sprints view, like in below screen...
Hello there, I want to create a form with checkboxes, but I've been unable to add hyperlinks to checkboxes choices. For example, using the form template "New Hire Checklist". The first checkbox is ...
I am specifically, looking at cleaning up Issue Type Screen Schemes using this API - https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-type-screen-schemes/#api-rest-api-3-is...
Hi All, We have recently switched to Jira Cloud from many years working on Jira Server. While most everything has transfered well, I've been banging my head against the wall trying to solve a myster...
I need report which should show number of issues created vs resolved by assigne
I have a team-managed project and would like to have a validate rule when an issues is transitioned that reminds people to update certain fields. Can this be done with the "Validate details"? I see o...
Can we configure multiple mail servers for a single project. One mail server & handler should create bug issuetype and other should create Task
When I import CVS all the fields are working correctly but original estimate and remaining time are getting converted but they always say minutes. Example 14400 becomes 4m and not 4h 17280...
Hi Team, When anyone tags an user in the jira ticket`s comment, they get a notification in Slack, but they are receiving with a wrong name (another user name). This is happening with one user , not ...
I'm trying out the "Advanced Planning" feature of Jira in here Looks like I'm able to calculate current progress by story points. Is it possible to estimate the progress at the specific "future" p...
Dear Community, I was trying to explore on Atlassian portal about their guidelines/recommendations for protection against ransomware. If anybody can suggest, that would be very helpful.
Hello! I'm hoping someone here might be able to help me figure out this problem I'm having. I'm trying to create an issue type in my backlog that I've added to all my workflows, screens and s...
I want to use Twilio integration on my Jira user. I downloaded the app but I can´t install it.
Hello, We are an engineering company who is managing about 580 projects in Jira Cloud, focused in renewable energies. We would like add to each project some fields that would make easier to classif...
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