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Am unable to login to JIRA

abdul-salam.fousseni
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April 8, 2023

Can't proceed to login.

JIRA CLOUD LOGIN ERROR.PNG

2 answers

1 vote
Alex Koxaras -Relational-
Community Champion
April 8, 2023

Hi @abdul-salam.fousseni and welcome to the community,

The place you are is indeed what @Teodora V _Warsaw Dynamics_ states, the page where you create new instance of jira, confluence etc. If you remove the hyphen from the middle, as the message state, and use lower case letters you'll be ok.

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abdul-salam.fousseni
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 8, 2023

Hi There. Anyone with a solution?

Teodora V _Warsaw Dynamics_
Community Champion
April 8, 2023

Looks like you are in the process of creating a new instance. Have you tried to use lowercase and remove the hyphen as the error message advises? 

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