Jira

Hi, I am looking to make notifications in Project automation. In the text of my email I want to add the ticket number. However, I want the ticket number to be clickable. I don't know how to do it. H...

• Question
• jira-software
• jira-software-server
• server

Change Issue Type option for an issue type used to be instant. Now its asking me for a 2 step Move Process. How can I revert to instant change without the approval process? Please if anyone can help ...

• Question
• advanced-roadmaps
• issue-type

Hello i want to be able to open my stories in the dialogue box but the option is just not there     my jira admin tells me that it is not a feature for jira DC  is that true...

• Question
• jira-software
• jira-software-server
• server

I would like to create an auotmation that when an activity is delayed then the linked activity (link types: blocks) delays by the same time interval. However, the automation does not read the variabl...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi I have been asked to create a widget on a dashboard which shows an agent all tickets they haven't touched in 2 business days. This needs to only include office hours. My initial thought was to u...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I've been working on this issue where Jira should give an error during ticket creation if the same summary exists in the Jira project. I tried the below code where I get the list of summaries and th...

• Question
• jira-software
• jira-software-server
• server

Hello! I'm trying to figure out if there's a way to link the user that submits a Jira intake issue from a web-based issue collector to the reporter field in Jira. Currently, we have the Name, Email,...

• Question
• jira-software
• jira-software-server
• server

how do i get jira admin access to be able to create new status, My admin is struggling to assign me the admin access. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello Team, We have a project in Jira which is hosted on server and for the client reporting we do use Zendesk. Once the ticket is created by the customer it is linked with the relevant project in J...

• Question
• jira
• jira-server
• server

I'm able to create new issues via API, but I'm receiving 404 returns on the following: var jiraComment = message.getSubject(); var issueKey = matchedValue; var url = "https://COMP...

• Question
• cloud
• jira-software
• jira-software-cloud

Jira Cloud I need to be able to find stories in specific statuses that are linked to epics in specific statuses in a specific project    I'd like the following to actually work in cloud:...

• Question
• cloud
• jira-work-management

Hello, All,   We are planning to have specialists with access to multiple projects who would not need to focus on the project but rather on the issue they are assigned. This makes the followin...

• Question
• cloud
• jira
• jira-work-management
• jira-work-management-cloud

In my JIRA account I am not able to access my project that i created and while accessing the page I am getting the 401 error. The page was working fine till yesterday but now it seems it's throwing e...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   When a issue is created, and you select the component, and the default assignee is the component lead, then the component lead is notified that a issue is created. The problem is, wh...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, All,   Can you please confirm if it possible to change how the path to a certain issue is displayed: We would like to have SJP-11 in the example to be replaced by the issue summa...

• Question
• cloud
• jira
• jira-work-management
• jira-work-management-cloud

Dear all,  I am trying to use appfire reports but it's not performing. Either I get an error and nothing is loading, or I get a Network error, or in the most positive outcome a report generates...

• Question
• cloud
• jira-software
• jira-software-cloud

Iam using jira, datacenter. i therefore have advanced roadmaps at my disposal. I would like to know if you can explain how to use the cross release of plans.

• Question
• advanced-roadmaps
• jira
• jira-server
• release
• release-management
• +1 more tag...

Hi community, We would like to set up our ticket SLA based on ticket priority and time elapsed. For instance, a P0 would have a higher SLA than e.g. P1. But a old ticket with P3 would have a highe...

• Question
• cloud
• jira
• jira-cloud

I'd like to see the sum total of the time spent per user. Eg if I click their profile to only see the tasks that they estimated for and completed I'd like to see the total time they spent in one spr...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi!  We have a free version of Jira for project management at the moment but are thinking of upgrading.  We are trying to use the add a component functionality, but we can't find it where...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm trying to automate a way to copy the latest comment to a custom field. While it is working only want to get the last portion of the comment.

• Question
• cloud
• jira-software
• jira-software-cloud

Hey guys, I think I need a better explanation about how the secondary.shared-home works - I put in jira-config.properties a value: disaster.recovery=true - I put in cluster.properties where the p...

• Question
• disaster-recovery
• jira
• jira-server
• nfs
• server

Is it possible to automatically clone a Parent Task in Jira by setting a due date for one week later after the task status switched to DONE?

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

I have project A and Project B. When a ticket in project A is transitioned to a specific state i would like an issue created in Project B and then this issue issuelinked to the very first trigger is...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Estamos tendo instabilidade no sistema do Jira ?  Não estou conseguindo retorno nos dashboard .

• Question
• cloud
• jira-software
• jira-software-cloud