When there is a list of tasks on the Definition of Done using checklist and not stantard text field, who mark the tasks as done, in other words who mark the checkboxes for each task as done? Is it th...
In JSM ticket, under "Linked Issues", local issue can be linked as well as issues from external JIRA system (known via Application links) when filter issues, "Linked issue" field only shows the loca...
If I create a Global automation on Jira for all projects, that means every project I create or every project anyone creates?
Hi there all. I have a bit of an issue as admin. I have multiple sites under my org but on my Admin page I can see only the settings of the first site I've created. How can I swap between them or hav...
When adding a "Copy Value from Other Field" post function, I can't search the custom field and choose it in the source field drop down list, but other group picker field types do show up along with a...
Hey folks - I want to use Automation for Jira to set a Multiple Issue Picker field type to trigger issue. Anybody know how to do this? Here's the JSON I'm using but it isn't working. T...
Hello, I would like to kown what it's the maximum number of issuetype hierarchy levels on an advanced plan in jira software.
Hello Community My name is Liron, and I’m a Group Product Manager for Jira Software. At Atlassian, ease-of-use is a top priority, and our engineering and product teams are listening to what you ...
We need to somehow transfer the information from Jira issues to a different system, and we need to send the attachments too. Is it possible to create automation rule which sends the issue atta...
I have a Parent issue with multiple child issues. When I try to drag two or three child issues from "to do" to "in progress", instead of just those child issues moving the entire parent issue, along ...
Hi! I connected to the project Slack integration. I need to receive the channel notifications about status changes/comments JUST for the issues under certain Epic. Not the Epic itself as an issue, bu...
I have a custom radio button field with two options, but in a transition, None also appears. Am I stuck with this, or can I remove None or use a different field type?
My automation copied it to the sub-task. I tried the following in the only two statuses in the workflow, but it didn't work. that didn't surprise me, because the context of the Community ...
GitHub repo shows in the Code section but still when I create a task it shows me that I can finish connecting GitHub even though I know I already connected it!!
Hello Atlassian gurus. A quick question... Is there a way to restrict who can create Atlassian Teams? That's the teams that you can access/view by clicking on the "People" button on the same bar with...
Hello Everyone, I am troubleshooting issues i have encounter trying to integrate Splunk into JIRA using the JIRA SERVICE DESK SIMPLE ADDON. I am able to receive data from JIRA as far as project and i...
When I go to export a summary of an employee's timesheet the employees name does not appear on the PDF generated. Is there a way to have it on the report?
Can I add a section or tab to a Jira software issue view? So far, I haven't found an answer, except in JSM (can't use that). I thought I actually did this many months ago, but I can't fin...
Si configuro dependencias tipo Gantt en el Roadmap, ¿solo se crea la etiqueta de dependencia o debe generar alguna acción? Actualmente solo veo la etiqueta, pero no tiene acción según las dependenci...
Hello, I have some automation that creates tickets in Jira using REST. I would like to make use of the expand macro to compress some of the logs included in the description of the issue and the aut...
I am having an issue running a Tempo report, where trust users who have a high level of access cannot see hours and projects that are team-managed software projects. I've added them as admins to the ...
Hi everyone! I'm trying to create a simple yet apparently challenging automation that would: 1- run once a day 2- validate if a few tickets (previously filtered) have the Original estimate a...
I use a script to send mattermost notifications if new tasks are created. He works. But if the title/name of the task has this " " sign, the notification does not come.. ...
In the Issue types general settings, I created a new Issue type named "Test case" as a sub-task. I changed the icon and defined a description. My problem is the following: This new issue type i...
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