How to change a workflow

[wei.wl.lu]

I'm the admininstrator for the Regulatory Requirement Management (RRM) Jira project. Before the migration to Clouds, we set up the workflow that can be transitioned between various status, e.g., To Do -> Ready -> In review -> in progress -> closed/canceled. After the migration, it only allows To Do -> Ready -> Canceled. How do I modify the workflow and allow more transition possibilities? I can only view the exisitng workflow, but don't see any possibility to change it.

Thanks.

Wei

[JM Perrot]

Hello @wei.wl.lu 

What are your rights, permissions and role in the project and in your organization ?

Else you can modify your workflow by the global settings -> Issues -> Workflow (find yours)

[wei.wl.lu]

Hi, @JM Perrot 

Thanks for the quick response.

I used to have the admin rights before the migration. But now when I click on setting it shows I don't have anymore. Any ideas how to get the admin right back?

Thanks.

Wei

[JM Perrot]

Ok it's for that, you are just an user in this project and you are not a Jira/site admin. 

If it's a team managed project you can ask to your project lead to add you as administrator.

Else if you are in a company managed, you need to ask to a Jira admin to modify the workflow or to a organization admin to add you as Jira admin.

[wei.wl.lu]

This is a company managed project. Can you advise how to contact a Jira admin or organization admin? When clicking on "contact your Jira admin", it prompts me that "Your Jira administrator has not yet configured this contact form."

Thanks.

Wei

[Nic Brough -Adaptavist-]

I'm afraid all you can do in this case is ask around the other people using your Jira with you.