Jira

Hello, I had a certain number of issues on jira with the "team" field empty (approx 55K). I updated all the shared teams because they haven't been updated for a long time and there have been many ch...

• Question
• atlassian-teams
• field
• jira
• jira-server
• server

Hello everyone, I've installed Jirra Cloud for Outlook on 3 separate support emails which are all connected to my Outlook application. My issue is the Jirra Cloud for Outlook plugin sometimes disap...

• Question
• cloud
• jira-software-cloud

Hi Team, We are passing some details from AHA to JIRA and we are observing a rendering issue in Jira for Rich Text field Type. In Aha, UI looks like - refer Image 2 Whereas in Jira the same field ...

• Question
• cloud
• jira
• jira-cloud

In the following scenario: 1. I buy a mulituser plan 2. I have some users with "Viewer" role, under Project settings > Access 3. After some time I stop the subscription.   what happens t...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, We've got Microsoft Logic App automation that in some steps is looking for the "accountId" of a specified user based on the excel spreadsheet. In the past, it used GET /rest/api/3/user to q...

• Question
• cloud
• jira-software
• jira-software-cloud
• username

Hi community, I'm trying to find a way to extract users who's been deactivated for over 5 years.  We need to find users despite them never being logged in, so ideally the query should be based...

• Question
• database
• jira-software
• jira-software-server
• server

Hi, I would like to generate a report using JQL for linked issues in the last N days. I mean get the list of linked issues and their parent issues linked in the last N days using JQL. Please let me...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am fairly new to using Jira. For our ticketing management, I have SLA set by severity level. I would now like to set up a report where I can see per severity level to what extent we are meet...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, I would like to generate a report using JQL for linked issues in the last N days. I mean get the list of linked issues and their parent issues linked in the last N days using JQL. Please let me...

• Question
• jira-software

Hello, I want to know if there is some limit on the time that can be logged on TEMPO. We have started using it recently and have migrated all the worklogs of the past years. Is there a limit on the ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Atlassian community, I’m Ahmud, a product manager on the issue experience team in Jira Cloud. Today we’re announcing a change in how we display app information on the issue view. What’s...

• Article
• cloud
• jira
• jira-cloud
• marketplace
• new-issue-view

User story As an event planner, I want to see my Jira issues and outlook events on the same calendar, so I can better plan and schedule my work.  Additional details Tasks are currently manag...

• Question
• cloud
• jira-work-management

I'm working on Jira 8.20. Unfortunately in this version there's no command as UpdatedBy(). What commands I should use to get the same results. 

• Question
• jira-software

i could not see my tickets content, projects appears as unknown

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, We have a user who cannot access his Jira account because of two-step verification. I am the project admin, but I can't find anywhere to fix it. Here's what's happening to him:   I will ...

• Question
• 2-factor-authentication
• cloud
• jira-software
• jira-software-cloud
• login

I tried like this to update end time through automation. but when I tried to save it says "Additional fields contains invalid field(s) in 'update' or 'fields' section: end time".   Please supp...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Community, I want to see how many issues are there with same start and end date in my EazyBI report. Can anyone please help me out.  Thanks in advance.

• Question
• eazybi
• jira

I have selected initiative in the filters here:   Still the option Initiative is disabled for me. No help text displayed on Hover.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi team, I have created a lot of tasks in Jira, and I need to assign most of them to one colleague, so how to update the assignee for different tasks together in the Search function?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Everyone, What would be the best way to assign a servicer, notify them and give them portal access to keep track of their work orders. For example, a service request comes in through the portal ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Disabled filter 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We are running our Jira Software in docker on AWS ec2 instance and tried to migrate the users and groups to cloud using Cloud Migration Assistant but it failed. Reports were not generated and suggest...

• Question
• cloud-migration
• jira-software
• jira-software-server
• migration-customer-care
• server

I want to update a JIRA description/comment or a tab without opening it from the command line. This will help scripts to upload/download data to and from a JIRA to say excel sheet. Is there a way?

• Question
• jira
• jira-server
• server

I am having Postgres db and my IP is whitelisted. still i am unable to connect to download db.

• Question
• cloud
• jira-software
• jira-software-cloud

  I'm attempting to transition the status of an issue type in one project when another is transitioned. I have this currently working on a few other projects but I can't get it to work in these...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud