Jira

I want to exclude an issue from one particular plan but not other plans. If I'm in the plan where i want an issue excluded, select the issue & exclude, save in Jira, it also excludes it from othe...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi everyone,  I need some help figuring out an Epic automation. We currently have an automation set up as follows but it is not working:  When issue is created, and issue type equals X. F...

• Question
• jira-work-management

I have tried and failed to create an automation to copy the Account field on the Story to all associated Su-Tasks. See screen shot below. When I try to set the Account at the Sub-Task level, I don't ...

• Question
• cloud
• jira-software
• jira-software-cloud

I am using free version of JIRA to see if it's a good fit for our start up venture or not. I created a project as SCRUM, but now I need simple Kanban board instead of Agile/SCRUM board. From the foru...

• Question
• cloud
• jira-software
• jira-software-cloud

Hallo dear community,  I implemented a post-function notification with scriptrunner for Jira Cloud.  Everything is working fine and as aspected which ist great. The only thing I wasn't ab...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• scriptrunner

Our vendor gives us ticket numbers containing @ symbols (eg. AA12345678@@1). We've created a custom field to hold this ticket number of type 'Text Field (single line)'. Any time we enter a valu...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Can we use target end and start date for roadmaps in jira?   Currently we only see Target End/Start start date in our stories, but the roadmap is using Start Date and End Date to show up on th...

• Question
• cloud
• jira-software
• jira-software-cloud

Comunidad hola, uso la versiòn gratuira y hace poco cambie a estado finalizado algunas historia de usuario y se borraron del backlog y el tablero de tareas, no se donde Jira las ubicò y necesito recu...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am moving from MS Planner to Personal Task Planner for my own tasks only, as it has better categorization and tracking capabilities.  It's admittedly an experiment.  I really like the Sum...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there, Hope somebody can help as I am struggling to get an automation to work. It's not a particularly tricky one; when an issue transitions to done, if a certain field is not empty, delete all a...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

So Im trying to integrate Jira with Salesforce cases using Zapier as the intermediate/API tool.  The aim - when someone posts a comment to any Jira Issue, I use zapier to trigger on comment crea...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• salesforce
• +1 more tag...

We have these projects: Project A (Company-managed) Epic 123 Project B (Team-managed) Story 456 Currently, we cannot add Story 456 as a child of Epic 123.  Will this be possible soon?...

• Question
• cloud
• jira-software
• jira-software-cloud

I use a Mac personal computer and windows at work. Are there any differences I should be aware of?

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hello everyone,   I was trying for few hours without any success. I have a date field, which I convert to time zone and format to short date. {{issue.customfield_11123.convertToTimeZone("Asi...

• Question
• cloud
• jira-software
• jira-software-cloud

I successfully used {{issue.customfield_20232}} in an automation.  What alternatives if any would also work? {{issue.Development Manager.20232}} was unsuccessful, for example.

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I want to use the Space Sync application but I have the doubt if the cost is for the number of people who use the tool or who are part of the team as such?

• Question
• cloud
• jira-software
• jira-software-cloud
• space
• sync

...esult : { "limit": 20, "size": 0, "start": 0, "values": [], "isLastPage": true } I dont understand why i get an empty result because in fact i have assets in my jira. Anyone can give me a clue please, t...

• Question
• api
• cloud
• jira-work-management
• jira-work-management-cloud

Hello, I'd like to set up a global administration rule in which everyday at 9am it checks if a story meets certain conditions on one board and then creates a new story on a different board with speci...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Can an automation that currently creates a sub-task if a checkbox equals a value, to instead send an error message to the user if a related field is empty?  I don't see any action that looks lik...

• Question
• automation
• cloud
• error
• jira-software
• jira-software-cloud

I have an automation that clones an issue in Jira software from a JSM issue. Perhaps in a second automation triggered by the creation of the new issue (or even the original clone automation), I'd li...

• Question
• automation
• cloud
• field
• jira-software
• jira-software-cloud

I use one story as template to create others, using the CLONING native feature. However, whenever I clone a story with tables that contain header-type text, the cloned story comes with a markdown ...

• Question
• clone
• cloud
• description
• jira
• jira-software
• +3 more tags...

I'm trying to add some automation using the REST API but am getting a 405 Method not allowed when I do a GET request, it looks like the API is only allowing POST and OPTIONS.  Is there a way to...

• Question
• cloud
• jira-software
• jira-software-cloud
• tempo
• tempo-api

Hi team, I am creating an automation, where in when the fix version is released - the issue ticket gets transitioned to "Done" status. Alongside this, I also update a date field with the release dat...

• Question
• cloud
• jira-software
• jira-software-cloud

yesterday we had no issues with jira webhook, however today it suddenly stopped working. No changes were made from our sides. Might be some Jira updates the reason of the issue? 

• Question
• cloud
• jira-software
• jira-software-cloud

  I want to get the field "Status" in my saved filter query view screen. Whenever I search for the field "Status" in my filter it is not showing. How do I get that "Status" field in my filter

• Question
• jira-software
• jira-software-server
• server