Jira

Created a JIRA checklist with this workflow - To Do > In Progress> Ready for 4eye Check > Done. 1. is there a way we can tag/setup certain tasks to require 'ready for 4eye check' 2. if on...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  How do I set default component for all issues created under and/or linked to certain Initiative?   For all issue types created under and/or linked to "Q4 SEC Filing" initiative...

• Question
• cloud
• jira-software
• jira-software-cloud

What permissions do external users need to create dashboards and filters?

• Question
• cloud
• jira-software
• jira-software-cloud

In general, I am trying to understand how to find all issues that are linked (in any way) to a pre-set group of issues in Jira (this group could be defined in any number of ways). For the sake of pro...

• Question
• cloud
• jira
• jira-cloud
• jql

I need to create a request using the servicedeskapi api, the problem is that I can't use the custom fields of the request type. Through the console I have 2 custom fields (Services and Product/Pla...

• Question
• cloud
• jira
• jira-cloud

Can external customers sign up for their own accounts? Investigate the Jira settings that control this.

• Question
• cloud
• jira-software
• jira-software-cloud

Problem How to @mention everyone in a multi-user picker list using smart values? Documentation https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-lists/#M...

• Question
• cloud
• jira-software
• jira-software-cloud

I cannot get the api for creating a defect to work for zephyr enterprise.  Can someone provide a working API to create a defect in Zephyr Enterprise?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi! I am an admin of a next-gen team-managed project and I have enabled the field build but I am not able to add versions to that field. Checking the posts I should be able to see the Features opti...

• Question
• cloud
• jira-software
• jira-software-cloud

Dear Atlassian Support Team, I am a new project manager at the Community Agency in Toronto, specializing in ads and marketing. We have been successfully using Jira for managing multiple cross-functi...

• Question
• cloud
• jira-software
• jira-software-cloud
• jira-work-management
• team-managed-projects

Dear All, In my organization we have Jira software and Jira Service Management as atlassian products. There are users who only have a license for one of the products and others who have both. The p...

• Question
• cloud
• jira-software
• jira-software-cloud

When a ticket is in one of my projects, it will be assigned labels. When we need to move a ticket to another project we go through all steps and click "Retain" for labels when prompted. Once we open ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, We have an automation which is basically: when a story/bug transitions from To Do Status to Analysis Status : create 6 new sub-tasks. it works great. However: If you take a JIRA issue and cl...

• Question
• cloud
• jira-software
• jira-software-cloud

Want to request a new project but not sure how I can reach a Jira admin to request this. Thanks

• Question
• cloud
• jira-software
• jira-software-cloud

We are wanting to experiment with working w/ one of our clients in our Jira instance. We have created a role to lock down ability to browse, create, and view company managed JSWs, and have a game pla...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, Our team needs assistance automatically populating the "Issue Type" field with the value from a "custom field." Can this be achieved using Script Runner, JMWE, and JSU add-ons?

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• jira-software
• jira-software-server
• scriptrunner
• server

Now I reave a kanban board and all the tasks are created by email, but all of them stay in backlog, and i need to move automactily all the tasks to a active sprint. There is a way to do this?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi forum... I'm attempting to create an automation email based on a JQL filter for Epics and Tasks in certain statuses. The JQL query works and produces results. My next step is to create a smart li...

• Question
• jira-core

I am unable to create a service desk ticket via email and I am receiving the following error. Could you please assist me in resolving this issue?   error- Your request could not be create...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am having trouble spinning up an AWS Development AND Enterprise level deployment using either the CloudFormation instructions or the newer Terraform deployment instructions. Whenever I request to u...

• Question
• jira-software
• jira-software-server

I have an automation setup in Jira that sends Slack messages to a workspace. Is there any way to set up an automation to include the URL of the sent Slack message in the issue as a comment after the ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Community! I created Jira automation that sends Lookup issues at a scheduled day and time to my email.        When I test the automation and at scheduled time, I get ~3...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a few tickets that have the fields "Start date" and "Due date" - these are not required fields in my project or work space.  I am trying to empty these fields and leave blank as I am wor...

• Question
• cloud
• jira-software-cloud

I don't want the field type paragraph to show the formatting icons in the form. How can I hide them. Earlier, I was able to select the plain text paragraph field type and the icons were not displayed...

• Question
• cloud
• jira-software
• jira-software-cloud

How to disable "Add Users from Google, Slack or Microsoft"?  Please see attached file. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud