Jira

Good day, I have users that were able to see the "Backlog Prioritization" option before but now they cant, unaware of what changed or why people w/ admin access can still see it.   Any & A...

• Question
• cloud
• jira
• jira-cloud

Whenever I try to assign a ticket to a person from the drop down menu, it throws an error: "The Jira server was contacted but has returned an error response. We are unsure of the result of this oper...

• Question
• jira
• jira-server
• server

Snyk Security in Jira Cloud - can issues be bulk created from vulnerabilities list instead of one at a time?  I tried the automation but it only creates issues for new vulnerabilities, not exist...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  I'm using the smart value {{issue.created.toBusinessDayBackwards()}} in automation and it returns current day date instead of prior business day {{now.toBusinessDayBackwards()}} al...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there,  I've collaborated with our IT team to investigate the issue of emails not being received from our JIRA instance for a specific user. They've verified that over the past 90 days, no e...

• Question
• bitbucket
• bitbucket-server
• jira-core
• server

...cheduleAfterVersion = null     // true if this is a released version     final boolean released = false     def project = ComponentAccessor.projectManager...

• Question
• automation
• groovy
• jira
• jira-software
• jira-software-server
• +2 more tags...

We have Service Management and our ticket editor has canned responses. However, our other projects do not have this option in their ticket editors. How can we enable it for our other projects?  ...

• Question
• cloud
• jira-service-management
• jira-software
• jira-software-cloud

I have a growing list of DONE Epics that are crowding my Epic Panel in the backlog. How do I remove completed Epics using a Team Managed Project? (i.e. there is no option to "Mark as Done" that I can...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm try to put together a JQL Query that would pull results of all open requests not assigned to a specific user. This is my first time having to build such a thing so i figured I would reach out to ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm trying to make an automation to replace my Summary with the values selected in a multi-select field, but I can't discover how to retrieve the data from a multi-select field and convert it to/use ...

• Question
• jira
• jira-server
• server

On the Kanban board I have removed penultimate column and moved all the issues from that column to the last one. After this action, option Clear Done Issues disappeared from the options for the...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have a JIRA issue that is linked to a confluence page. When I run my automation, I want to pass down that confluence page to the new task I create. Is this possible? Is it possible to get the URL ...

• Question
• cloud
• jira-software
• jira-software-cloud

According to https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ there is a list of IP ranges https://ip-ranges.atlassian.c...

• Question
• cloud
• jira-software
• jira-software-cloud

I need to link child issues to their parents. This is not an epic link, just generic issues that I need to link in a parent-child relationship. That does not seem to work via bulk change (the bulk ch...

• Question
• jira
• jira-server
• server

When creating a issue/task/epic (workflows) within a project, I am unable to assign the issue to a teams - the teams are missing from the 'Delivery Team' field. Also under the 'Service Type' field t...

• Question
• jira-software
• jira-software-server
• server

Hi All, My team (3 devs, 1 QA tester, 1 designer) is moving to scrum-based sprints next week. We are planning on having a 2-week sprint. There are two projects we would like to work on. My question ...

• Question
• cloud
• jira-software
• jira-software-cloud

I tried to create a filter: issuetype = Epic AND issueFunction in issueFieldMatch("", "issuetype in (Planning, Design)") Got this response: The "issueFieldMatch" JQL function provided by "Adaptavi...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a history for changes to these fields? Can I revert?

• Question
• cloud
• jira-software
• jira-software-cloud

Hello all - I have notice that users have been adding comments and editing issues that are Closed/Completed, hence Resolved. I thought this was disabled by default but now seeking how I can implement...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi,  We are trying to integrate our JIRA sofware tool with Salesforce/FinancialForce PSA. where we want to track all the project progress in PSA and have the developers to update the JIRA and...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello I am aware that you can mass-create issues w/ a CSV file. I am not aware that you can make a mass-change in one shot in existing issues like the case I should add an individual URL link per i...

• Question
• cloud
• jira
• jira-software-cloud

Once a sprint is closed it will no longer be visible on board. Instead you have to go to reports in order to find details for that sprint and its stories/issues. That doesn't work for most of my proj...

• Question
• jira
• jira-server
• server

Would be extremely beneficial to implement the ability to create validity dates for users at the system, project, and/or access level. Not in JQL either, actually in the Administration User/Group fun...

• Question
• cloud
• jira
• jira-cloud

Hi, Presently, we rely on tools like Smartsheet and SharePoint to extract data from JIRA for all enterprise projects. This data helps us assess the health status of corresponding programs or project...

• Question
• cloud
• jira-software
• jira-software-cloud

I would like to add an image to the customer email notifications template containing our department logo.  Is there a way to upload the image into Jira so it can be referenced in an <img> ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud