Hi all, Knowing that ScriptRunner Behaviour is still not available to JSM Cloud, I wanted to utilise Script Listener for my business requirement. I got a custom field: Resolved during initial call ...
Hello. I need help setting up an Automation Rule. I have multiple Trello boards to interface with clients upon onboarding. 1 Trello board per customer. There are Trello Buttons that create differe...
Goodnight, I created a specific automation, which consists of; When the status of the open JSM project goes into analysis, create a new issue in another JWM project and choose the project and task ...
Hi, If creating an issue using email and having multiple address in the CC field. What is the maximum number of Users Jira will put in the requested participant field? Thanks, Jacob
I have the following query that runs fine. sprint in openSprints() and sprint not in closedSprints() and issue in (239562,437238) and issuetype != "sub task" It runs in JQL I have anot...
(Disclaimer: new to Jira & not a developer) I have a client who wants to be updated on the status of both bugs/technical issues reported and new feature requests. We only have Jira and Confluenc...
Hi everybody Ok, so maybe I'm an idiot, but when I'm looking at my issues under Filters>Search Issues, when I click on the column I want to sort by it seems to sort first by the issue type and th...
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Hi there, I am trying to send a web request in Automation to our AWS lambda function. I tried to follow this documentation, but the AWS region does not load in the Automation. ...
Hello, I want to use the resources of the "Active Sprints" but I want to change the naming of this category, it may be a default name. I would like to change the name to something like "Acti...
Hi I'm new with Jira and I'm tryng to set it up for an university project, I was tryng to setup a simple automation that had to copy the value of a custom field(a user) from the epic to a child ticke...
Using this query to get tickets created in last month, but am seeing different numbers when using JQL vs Basic. JQL: project in (###) AND issuetype in (Bug, Story) AND reporter in (###) AND c...
I recently inherited admin of our Jira Software (Cloud) instance and when I visit the page https://(tenant).atlassian.net/secure/ShowConstantsHelp.jspa?decorator=popup I am shown a list of Statuses, ...
Dear Community, I'd like to ask about JIRA filters. How can I make a filter, about those issues, which have "x" priority and due date is nearer then 1 week? I would like Jira to send email notificat...
I Have the following scenario: Test Epic Test User story 1 subtask 1 - Test User Story 1 subtask 2 - Test User Story 1 Test User story 2 subtask 1 - Test User Story 2 subtask 2 - Test User ...
I've set up a teams-based Jira project using a Kanban template. I've removed all issue types except for the Bug issue type and removed a few fields I didn't need for that issue type. However, when I...
Good afternoon! When our customers are creating a request when they click "send", we want a pop-up to appear with a message and a warning in the middle of the screen, and then continue with the openi...
Hi, I have set up notifications from Grafana that is outputted on slack. However, each time this occurs, I'd like a Jira bug to be created on the specified Jira Board. I know how to ma...
I cannot receive any emails from Jira or Bitbucket, including verification and notification emails. Based on other posts, I imagine my email is on a block list? This is for my [redacted] a...
Dear all I installed jira and confluence as docker container and i have 2 question about that ! 1. which database have best performance for jira ? 2. which solution is better : i...
We have an XRay subscription license that we are no longer using but still paying for. We are discussuing termination of Xray subscription but would like to understand the consequences. I understand ...
I am a new employee at a company using Jira software and Confluence. I have created a JIRA account with my new email, but I cannot get access to my company's projects without verifying my email with ...
Hello, I was trying to close a sprint and this error shows up. I am an admin and still unable to close the sprint.
I am looking to rollup the status from a Child to a Parent in Structure using instructions found here: Status Rollup Effector (almworks.com) My setup: When I SAVE and RUN, I get ...
I am creating an automation rule and doing an issue lookup with the following JQL issue in linkedissues({{issue.key}}) and issueLinkType in ('parent story') What I expect it to do was pull the is...
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