Jira

Hi AC, I have an issue, a minority of my users are not able to be added to an Atlassian Team within the Teams section of Jira. As a result, the user in question is unable to reference Teams within ...

• Question
• cloud
• jira-cloud
• jira-software-cloud

So we are currently implementing 2 week sprints across our DevOps.  I am relatively new to Jira, I am learning fast and am loving the tool, but still need to fill in more learning gaps. The...

• Question
• cloud
• jira
• jira-cloud

I'm encountering an issue with Jira's JQL (Jira Query Language) when using the contains (~) operator to search for an issue property that contains a colon (:) surrounded by characters on both sides. ...

• Question
• cloud
• jira
• jira-cloud

I am trying to create an automation that would edit labels from the new parent when Issue is moved from one Epic/Parent to the different one. I tried creating with: Trigger: Issue Edit> If Label!...

• Question
• cloud
• jira
• jira-cloud

I would like your opinion on an issue I'm experiencing. In the List View of a project, various fields are not appearing in the Chrome browser (e.g., creating a sub-task, hide/show subtasks, etc.). Th...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

We use our Jira thourought several departments and we do not want to have the other departments use and even see our templates.  This way we can make sure they are only able to use templates th...

• Question
• cloud
• jira
• jira-cloud

Yesterday I reordered several statuses so they would display according to our priority in the service desk queues.  However, they aren't reordering per the changes I made. Does a reindex have t...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• status

<?xml version="1.0" encoding="UTF-8"?> <testsuites> <testsuite name="PyQA Test" tests="1"> <testcase name="Py_Structure" classname="test" started-at="2021-05-31T13:23:10.000"&...

• Question
• cloud
• jira
• jira-cloud

I have about 10 individual users who should not be able to access tickets created in my JSM project. Upon creation of a ticket and based on value of a custom field, one of these 10 users should be g...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm getting an error ERROR: 10SU1G6 when Jira is loading. The main page and backlog loads, but when I want to enter and see the content on specific tasks the page is not loading.

• Question
• cloud
• jira
• jira-cloud

When i or my teammates try to open any task detail we have that error ocсured: We couldn't connect to that issue 

• Question
• cloud
• jira
• jira-cloud

When trying navigating to our stories a blank page is shown nad after some seconds a message appears with information that the story does not exist.

• Question
• cloud
• jira
• jira-cloud

Multiple projects are created under workstream, so how can this used under timeline

• Question
• cloud
• jira
• jira-software-cloud

I am not able to connect to our story and epics on our JIRA Cloud

• Question
• cloud
• jira
• jira-cloud

It appears that the transition from using epic-links to using parent-links to represent parent-child relationships from base items (stories, bugs, etc.) to Epics has been implemented in the Jira Clou...

• Question
• data-center
• epic-link
• jira
• jira-software-data-center
• parent-link

Can not acces tickets, epics, stories etc.

• Question
• cloud
• jira
• jira-cloud
• jirasoftware

hello all, i want to make a field "read only" if it contains a certain value example: If the issue field includes the value "A" than the field should be read only else is editable wert bestimmter we...

• Question
• data-center
• jira
• jira-data-center

Hi all, I'm using 'Releases' aka 'Fix Versions' to track stuff that we're pushing to production.  If there a way I can change the layout / fields that appear on the Release / Fix Version when ...

• Question
• cloud
• jira
• jira-cloud

Hi all, Currently running a few demo migrations and one of the few things that are missing is the Related Tickets field. I've had a look round in the migrated ticket from Freshservice which should h...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• related

Hey guys,   Im trying to set up to put a comment on the ticket before transitioning to a specific status, do you know how can I do?

• Question
• cloud
• jira
• jira-cloud

HI, I am trying to close a Sprint, all tasks and subtasks completed. But Jira shows an error Message about incomplete Tasks.  We try changing states and re-closing. But doesnt worked.   ...

• Question
• cloud
• jira
• jira-cloud

Hello, I tried to set an automation on jira cloud when commit is done to edit issue field. I would like to set compass component with commit repository name. I tried  Both did not work a...

• Question
• automation
• cloud
• compass
• jira
• jira-cloud

Hey guys, I'm trying to set up an automation related with the Start date to change when transition to a status to {{now}} so it reflects to the timeline. The due date automation is working fine, but ...

• Question
• cloud
• jira
• jira-cloud

Hello all, We recently migrated from DC to Cloud Jira. We have some text fields and we noticed some differences when searching for issues. In DC for example when we run this query: text ~ "RQ...

• Question
• cloud
• jira
• jira-cloud

I need to add a new date/time field to an epic one any child issue has been moved to "in progress", this is only to be added once as it will be used to identify at what point in time work on an epic ...

• Question
• automation
• cloud
• jira
• jira-cloud