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Question on formatting a CSV for import and creating parent/child relationship

Kathy Dickason
Contributor
May 7, 2024

I am reading this article:
https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Under the heading: Creating parent / child relationships
There is an example shown as:
IssueType, Summary, FixVersion, FixVersion, FixVersion, Component, Component, Issue ID, Parent, Reporter
Bug, "First issue", v1, , , Component1, , 1, , abcde-12345-fedcba
Story, "Second issue", v2, , , Component1, Component2, 2, 5, fedcb-12345-edcba
Bug, "Third issue", v1, v2, v3, Component1, , 3, , abcde-12345-fedcba
Sub-task, "Fourth issue", v1, v2, , Component2, , , 2, fedcb-12345-edcba
Epic, "Fifth issue", v1, v2, v3, Component1, , 5, , abcde-12345-fedcba

In this example, on the "Fourth issue" line, is it missing the Issue ID? Shouldn't it include a 4 here as the Issue ID? I ask, since the text in this section indicates, "Ensure each issue in your CSV is given a unique (sequential) number in the "Issue Id" column."  Yet this example is missing an Issue ID in the "Fourth issue" line.

Please advise. I need to create an export file that will come in with several sub-tasks that must be linked to parents, so I'm trying to understand if those sub-tasks should have an Issue ID.  I'm confused because it is missing in the example, but stated in the text that every issue should have a unique one in Issue ID!

1 answer

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Answer accepted
Tinker Fadoua
Community Champion
May 7, 2024

@Kathy Dickason 

Each subtask has to have an ID on your CSV (example: if parent ID is 4, child should be 4.1, 4.2, .... otherwise it won't work properly.

Below is the link that explains the steps in a very clear way:

https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html

If you have any questions, let me know 

Best,

Fadoua

Tinker Fadoua
Community Champion
May 7, 2024

Btw I am confused are you Datacenter or cloud user?

 

Kathy Dickason
Contributor
May 7, 2024

Your link explained it perfectly. I'm on Data Center. Thank you for the info.  I see no Issue ID is needed for a sub-task, only the Parent ID.

Like Tinker Fadoua likes this

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