Jira

With the Zendesk integration there was a field called Zendesk Ticket Count that increased and decreased when you linked or unlinked Zendesk tickets to the Jira ticket. I don't see any native function...

• Question
• cloud
• jira
• jira-cloud

We are using Jira Data Center hosted on our network. I would like to know if it is possible to implement authentication policies so that we can enable different user groups to utilize different authe...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

I have recently started using the 'Last Comment' field in the time in status report. I am using it on a custom dashboard to see the last update and agreed next actions. However of my list of 10 issu...

• Question
• cloud
• jira
• jira-cloud

Hi Everyone, Does Jira have any way of defining a Test Case for more than one type of User. Azure DevOps has this feature where Tester could add smart configuration and apply them to different Test...

• Question
• cloud
• jira
• jira-cloud

When I created a new workflow, in parallel in Production and the Sandbox, I added a new first status, connected Create to it, and removed the old first status, "To Do".  I didn't observe that th...

• Question
• board
• cloud
• jira
• jira-cloud
• status
• +1 more tag...

This is rule I created. All I want is when the clone ticket ABC (Cloned) is moved from Project A  to Project B and if ABC (Cloned) is updated to Done how can I update the ticket ABC (Original) i...

• Question
• cloud
• jira
• jira-cloud

Current setup: A custom field setup as Select List (multiple choices) Proposed setup: Ideally change the field to a Select List (cascading) and then be able to add child options based...

• Question
• cloud
• jira
• jira-cloud

I need help to solve a problem. I have several projects that are private because they contain things that suppliers can't see. However, we have a separate board that I want them to see and edit, thi...

• Question
• cloud
• jira
• jira-cloud

Im Trying to transition my Ticket to ''TO DOS'' but it only shows this error code and i do not have any experience in JQl and i am kind of confused.

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• jql
• +1 more tag...

Hi,    I use the lookup function to send a summary email to my colleagues with a list of their problems. It works but my email is sent several times. I think it's because of the jql filt...

• Question
• automation
• cloud
• jira
• jira-cloud

Hello, Trying to capture an automation rule to flag "when issue status (e.g., in progress, done, ready for production, etc.) and resolution status (e.g., resolved) are not in sync > then sen...

• Question
• cloud
• jira
• jira-cloud

We are using the below API to download an attachment from JIRA, but suddenly now we are getting 404 not found error. https://datacommunique.atlassian.net/secure/attachment/{attachment-id}/{fileName}...

• Question
• cloud
• jira
• jira-cloud

I'm trying to help my team with their workload balance, so would like to create an automation that sends an email when there are over 5 issues due on a specific due date.  But, I'm having troub...

• Question
• cloud
• jira-work-management

I've recently setup a free Company driven project in Jira and, using Jira Android app, creation of issues fails in the respective project. I can see issues I've created from desktop, and I can edit t...

• Question
• cloud
• jira
• jira-cloud

We are using the issue type charge codes in our timesheets for recording time.   Is there a way to prepopulate timesheets each week with a persons favorites?

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

I am trying to work out the hierarchy of Jira. I'm a newcomer to Jira but not to issue management tools in general. The concept of a project is clear and under projects we have releases which are als...

• Question
• cloud
• jira
• jira-cloud
• jira-software
• release
• +1 more tag...

Hi All, can anyone assist me, I would like to print off the coloured tickets that are in the backlog, so that I can use them physically for the team when planning our next Sprint Increments. 

• Question
• cloud
• jira
• jira-cloud

We have a JIRA-ServiceNow integration which runs on JIRA Webhooks,  The only problem we face is that the attachment sent from the Comments are shown as text in service now  whereas th...

• Question
• cloud
• integration
• jira
• jira-cloud
• servicenow
• +1 more tag...

We have a central monitor screen in our office. On that screen, I want to present a jira wallboard without logging into jira. I have created a public dashboard and wallboard. This works fine as l...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hola buen dia Estoy necesitando crear el cronograma en mi proyecto.  el esquema que maneja son Temas e iniciativas.  necesito activar esta funcionalidad  quien me puede ayudar ?

• Question
• cloud
• jira
• jira-cloud

Hi there. We are running Jira & Confluence in the cloud. I have been investigating backup and restore of Jira. What I know so far: 1. A backup always includes everything of a Jira instance in...

• Question
• cloud
• jira
• jira-cloud

I have a Kanban board that shows issues from Jira Service Management. It has columns for To Do, In Progress, Pending and Done. The following statuses are mapped to the Done column: Canceled, Resolved...

• Question
• cloud
• jira
• jira-cloud

Hi,  Please, kan you support me to the right team as my collegue Daniel Rytterås.  Thank you. 

• Question
• cloud
• jira
• jira-cloud

Is it possible to assign an MFA (account) to a WEBHOOK output, and can we also edit the webhook so that it gives less information.   A vendor we send the webhook to via the url also expects MF...

• Question
• cloud
• jira
• jira-cloud

Hello, Atlassian Community! I also already asked a question in which I mentioned one of the obstacles I am facing, which now after I cleared the question why certain fields pop up in the Epic scre...

• Question
• cloud
• jira
• jira-cloud
• required
• required-field