Hey all! I'm the only user on my Jira account/boards, and it doesn't have me listed as the admin. I can't submit a support request, as I need admin permission to do that, and I can't quite figure out...
We received an email notification last week that our credit card information was invalid. We updated it, but our account was deactivated nonetheless. We followed all the steps and submitted an L1 su...
I'm trying to make some simple edits to a Workflow, which Jira Software can't do. So I exported the rule as a .jwb and used a text editor to make my desired edits. I followed the instructions to uplo...
We are starting to use Atlas and would like to use these below fields in Jira "Atlas project key" "Atlas project issue" When we add the fields to our issues they don't show I am assuming it...
...n a public ticket (JRACLOUD-81601). Several customers have raised concerns in the comments on that ticket (as instructed), but no one from Atlassian is responding. I think it's been nearly 6 m...
Hi there, As of this morning, all tickets created in one of my managed projects will default to "Incomplete" resolution, but as it is a resolution, the tickets are technically "resolved". I'...
Hello, I am trying to create a query for tickets added to a an epic within a given timeframe. For example, a list of tickets added to an epic from one day to the next or week by week. &...
Hi, I need the steps execution evidence to automatically also become test execution evidence so when creating the report, those are exported as the test case execution evidence. Need your h...
Hi, I am looking for a solution that allows us to track invoices from Xero and then show them in Clockify. We are currently using Clockify as a tool to measure time on each job as well.
I am trying to write a JQL code for a filter that will show what's due in a specific review for every upcoming Tuesday and a separate one for the upcoming Friday. Here are some examples of what works...
Hello all, We are looking for an automation to move tickets to the Closed status after a specific number of days. Our tickets are manually moved to Resolved, Done, or Canceled statuses when the tech...
Hi I need to know the jira query when the description field of a jira task has been updated
Hello, I need to find a query or some way to identify the tickets that are close to expiring in terms of their ETA. That is, I have 5 tickets with an ETA for 5/3/24 and today is 4/3/24. I need to f...
I have left my company, but would like to retain my account on the Community website. How can I change my email and reset my password? Thank you.
import java.lang.Double import com.atlassian.jira.bc.issue.search.SearchService import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.jql.parser.JqlQueryParser import co...
Working on auto updating of Target start and Target end of blocked issue if the Target end changes for the blocker. , My automation is not running. Help me for creating one
I am trying to plan a release and see all of the required tasks on the timeline. Here is how I have the hierarchy structured: epic = release date stories = user stories we are addressing for this ...
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I have Software Server and am trying to determine why voting is not on my jira issues. I have verified the correct permissions are set. I have ensured that voting is an option under people under b...
Hi there, I'm trying to use REST API to get all the JIRA issues for the Hive projects but got inconsistent results with two REST API requests. The first one is to get ALL the JIRA issues fr...
how to find jira version
If creating or editing a Jira description in a bug report, when you paste an image that was copied from another webpage, Jira will paste the link rather than attaching the image. This is horribly ba...
Hello, on the Jira Timeline, when we encounter tickets blocked by others and subsequently adjust the due dates of those blocker tickets, we should observe a corresponding adjustment in the start date...
We have issues with many comments and a user would like to be able to search within the issue they're viewing where they're tagged. I know how to search for issues they're tagged in, but is it possi...
Good afternoon, I am trying to use the Timeline in Jira, to be my quarterly roadmap for my team, but the Start Date is not being update in this two use cases: - On the ticket I fill the Start Date...
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