The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Not getting email notifications to Gmail

Paul Geller
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 1, 2024

Hello - I am not getting email notifications from Jira to any of my Gmail accounts.  But they do get sent to a yahoo mail account.  Is this a known issue?

 

Thanks.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Ash Yadav
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 2, 2024

HI @Paul Geller 

 

If you've checked the usual steps (see steps 1-4 in the linked previous thread) 

https://community.atlassian.com/t5/Jira-questions/Not-receiving-email-notifications/qaq-p/1672564

 

I'd recommend reaching out to Atlassian Support https://support.atlassian.com/contact/

As there may be a block on your email address. 

 

Kind Regards,

Ash

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events