Jira

I'm trying to come up with a potential solution to suggest to our Company for a ticketing system. My main trouble at the moment is figuring out how to create a list of ticket/request categories with ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We have 12 components defined in a project. We'd like to re-order those component values so the most frequently used reside at the top of the selection when clicked. Just checking if the implementat...

• Question
• cloud
• component
• jira
• jira-cloud
• sort

Hey There! Not sure if I have any Time in Status whiz kids out there, but I'm in a company managed project using the Time in Status (add-on) to deduce the ticket lifespan from Open to Done. Aside fr...

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• cloud
• jira
• jira-cloud

I have an automation rule that will send an email if any one of 4 forms are submitted.  Ideally I'd like to embed the name of the form in the email (I expect that there may be multiple forms ass...

• Question
• cloud
• jira
• jira-cloud

Hello everyone! I hope you are all doing great. I am still training, and have been able to automate the parent component or components populating on subtasks, but when I clean the components off the ...

• Question
• cloud
• jira
• jira-cloud

I work in a cross-functional team that is only interested in certain tickets from certain projects. I manually "watch" the tickets that pertain to what my team is concerned with, and I'm wondering ho...

• Question
• cloud
• jira
• jira-cloud

The rule seems to be failing. I tried creating an issue in the Jira project with this user, and it works fine. I did change the project lead recently, why does it say I do not have permission to crea...

• Question
• cloud
• jira
• jira-cloud

Hello. I created automation rule with scheduled trigger that should send out email with table of issues being pulled from jql filter every Monday afternoon at 2:00 PM using CRON expression  0 0...

• Question
• automation
• cloud
• cron
• jira
• jira-cloud

I've created a discord webhook, and I've verified that it posts fine with Postman. I haven't filtered any of the issues. I've selected EVERYTHING to be posted, but when I create an issue or add a co...

• Question
• cloud
• jira
• jira-cloud

  Hi, our company works in such a way that we have specialized IT teams that work on multiple projects/tables at the same time, e.g. iOS Team performs tasks from multiple projects on their boar...

• Question
• cloud
• jira
• jira-cloud

I currently have a team managed project and have Priority as one of fields for each Jira tasks. However the Priority just does not show up in Board and Backlog views unless we click into each task.&n...

• Question
• cloud
• jira
• jira-cloud

How can I cc others outside of my organization when I reply to a customer?  

• Question
• cloud
• jira
• jira-cloud

I created a team, and we want to associate the different teams we created on prod with a security level so teams can choose to have issues that are only visible to the team they choose. Is this possi...

• Question
• cloud
• jira
• jira-cloud

I have created a notification rule to fire an email when mark done.  I used syntax on my rules and it is erroring out stating the field is not populated when it is.

• Question
• cloud
• jira
• jira-cloud

I am trying to write a Java app using Java APIs, and have been able to query info using    com.atlassian.jira.rest.client.api.domain.Issue and now i am trying to add call to  getF...

• Question
• jira
• jira-server
• rest-api
• server

When my users are posting links back to documents in their sharepoint/onedrive they are getting a prompt to "Connect your OneDrive account" on the task. When they click on it they get the following e...

• Question
• cloud
• jira
• jira-cloud

While doing cloud migration from jira server I am getting this error and migration is failing. I am having site admin and user access admin role access on cloud site.     [c.a....

• Question
• cloud
• jira
• jira-cloud

Using Jira Cloud.   I am building an expense approval workflow, and part of that is an automation for pre-approval tickets to create a refular expense approval ticket when it hits a certain ...

• Question
• cloud
• jira
• jira-cloud

          Hello! I hope you are all doing great. I'm back with another issue that popped up while training Jira. I am instructed to: Update the card layout to add a fie...

• Question
• cloud
• jira
• jira-cloud

  Hi there, On issues created by JIRA Service Management REST API, we cannot send email notifications to our customers (they don’t receive anything). However, with an issues created by email ...

• Question
• cloud
• customer
• jira
• jira-service-management
• jira-service-management-cloud
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I have a user who happens to be Greek.  Out of deference to his privacy, I'm going to change his name.  His Greek name is Yiorgos, but in our active directory network and everywhere else, h...

• Question
• cloud
• jira
• jira-cloud

All my content I had entered on the description section of my board over the last couple of weeks are now gone. Help!

• Question
• jira-work-management

I am trying to create an Automation that says: When linked issue is created, automatically add this data point to linked issue.  I've tried it a few different ways and can't get it to work...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Team, One of our client want a multi tenant project management SaaS solution wherein its is possible to have a single enterprise MSA for any/all sub-client entities, Independent instances (i...

• Question
• cloud
• jira
• jira-cloud

I'm building my first CF app and have it deployed and working as a macro add-in via the "+" toolbar when editing a CF page. Just using the sample react hello-world template at this point.  But,...

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• cloud
• confluence
• confluence-app
• developer
• forge