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How to configure or allow connection to OneDrive

Jason Burrage June 11, 2024

When my users are posting links back to documents in their sharepoint/onedrive they are getting a prompt to "Connect your OneDrive account" on the task. When they click on it they get the following error message "Need admin approval links.atlassian.com needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it." -- I can't find any documentation on where to configure this connection for my users. Any help is appreciated. Thanks.

1 answer

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J_ Caldwell
Contributor
June 11, 2024

So to perform that grant, you need to be an admin of your o365 environment. 

This doc covers basically the overall error and what needs to be done (yes, it's talking about an email address, but the root cause is the same - o365 admins need to grant permissions on their side)

https://confluence.atlassian.com/jirakb/user-gets-an-error-jira-cloud-atlassian-needs-permission-to-access-resources-in-your-organisation-when-setting-an-office-365-account-as-an-incoming-mail-server-1116278124.html

Jason Burrage June 11, 2024

Thank you very much for your help. I'm taking a look now. 

Jason Rittenhouse
Contributor
July 23, 2024

@Jason Burrage   Did this solve your issue? We're having the same problem.

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