Jira

Hi All, I am having a problem finding documentation on the right way of doing this. I am setting an Automation on the Service Desk and my goal is to add a comment during the transition of a ticket....

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• +1 more tag...

Hi there,  I made an upgrade today as I want to customize the hierarchy levels. I did get the sandbox and I have the option to change the epic, but I am not allow to create neither a new ...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

When utilizing the Pie Chart Gadget in the Dashboard is it possible to only see the Statistic Type associated with the Filter or Project.  Sometimes it can be tiresome to sort through the entire...

• Question
• jira

If Adam is the reporter, I need to stop creating clone issues.

• Question
• data-center
• jira
• jira-data-center

i am building an app that requires to add a button inside details panel inside issue panel but i can only place it at the top below the issue name using  jira:issuePanel module , how can i use...

• Question
• cloud
• forge
• issuepanel
• jira
• jira-cloud

I need an automation that alerts me, via email, if a ticket is in "in Progress" state and gets no update for 48 hours from one of my engineers. Then if there's no activity in the ticket for say, ano...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hello,   Some error occurred in the our DVCS account connection between Jira and Bitbucket lately. We did not make any adjustments or changes in the our configuration. New repositories aren't ...

• Question
• jira
• jira-software-unknown-hosting-type
• server
• unknown-hosting-type

Hi I have an error when I go to create a new issue. Something went wrong All I did was update an automation this morning and add another column? Please help as I need to do a lot of testing wor...

• Question
• cloud
• jira
• jira-cloud

I would like to create tabs in order to sort the information I need to include in an issue. Is it possible to do this? This functionality is available in Jira Software product and I am not sure if i...

• Question
• cloud
• jira-work-management

This is the error message iam getting while trying to validate Email address. Any suggestions would be helpful.   Thanks.

• Question
• cloud
• jira
• jira-cloud

See screenshot, I want to delete this filter for certain person not belongs to this project anymore. What is the operation to achieve my goal? Thanks.

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm running the following Query to find users who have not logged in Jira within the last 90 days.  If I change it to 91 days the number shrinks.  Shouldn't it increase? SELECT u.user_na...

• Question
• data-center
• jira
• jira-software-data-center

we are adding one cascading custom field, but the values which we want to put are in 100+ values, is there any feasible option or file upload option where it can be added all at once.

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi, I like to build a filter that shows all issues which are assigned to my team depending on who is viewing that filter. So far I just can use Team when I name the specific team like: "Team[...

• Question
• cloud
• jira
• jira-cloud

Hello! Our project board was recently deleted due to inactivity, which we didn't notice and wouldn't really have minded, since the project is completed anyways. We weould now however need to access...

• Question
• cloud
• jira
• jira-cloud

Hi all, I am trying to create an automated daily jira that also adds watchers automatically. However, it asks me to run a JQL search to provide issues. What would I need to put in here to only mak...

• Question
• cloud
• jira
• jira-cloud

I already asked the community for help in another post and they recommended the following article to me. Either I missed it or it is actually not listed whether all the steps are necessary to update ...

• Question
• data-center
• database
• jira
• jira-data-center
• jira-software-data-center
• +1 more tag...

I created a project and successfully added the first issue to it. However, I'm unable to locate the option to create a second issue. Are you familiar with where I should click to proceed?or why this ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi everyone, I need your help with this task. I have two projects: Project A and Project B. Users in Project B do not have access to Project A. In Project B, business partners create tickets (stor...

• Question
• cloud
• jira
• jira-cloud

Hi, I'm currently using Jira Software data center. I would like to use story points instead of issue count for a more accurate cumulative flow diagram. I know this feature is not available ye...

• Question
• app
• data-center
• jira
• jira-software-data-center
• kpi

In Global administration banner we tried to remove banner , but there is no options to remove, please guide us on how can we remove announcement banner.

• Question
• cloud
• jira
• jira-cloud

I created categories for my project as you can see below. But when creating the task, I cannot assign any of these categories because they don't show. How can I fix this?    

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hello everyone, is there any way to make an automation that sets the team field to the team the creator of the ticket is in? For me this is quite obvious, but I can't find a solution for it. We hav...

• Question
• cloud
• jira
• jira-cloud

Hi We use the Checklist for Jira Cloud. Enterprise but how do I delete a checklist that was placed incorrectly. I don't see any delete options.   Grtz.  Eric

• Question
• checklist
• cloud
• jira
• jira-cloud

I'm planning to buy paid version for a limited set of user under my company, but their mail domains are different, meaning for instance few are using abc@domain1.com, and few others have abc@domain2....

• Question
• cloud
• jira
• jira-cloud