I got the following request from the user, the tickets are close and not able to edit the sprint field. What shall I do as the JIRA admin? "Could you please help me get the following tickets out of ...
H Service Rocket Team, is the salesforce connector supported on DataCenter? Thanks Devu
Can I use 6.2.3 API to gather a list of issues that have worklogs created on a specific date or an elapsed period of time? I heard this is in 6.4.3 or later. I am currently having t...
Hi, I would like to configure JIRA to calculate velocity based upon a story getting to 'resolved' state instead of 'closed' state. Another option might be to have velocity calculated not...
I can't re-create an account in OnDemand instance. How to reproduce. 1. Create a user. 2. Delete it. 3. Try to re-create it again with the same email address. "There is already an account w...
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We have onsite version of Jira, and use hosted Zendesk. I want to map the Status field in Zendesk (system field for Zendesk, dropdown, values of "New, Open, Pending,On-hold, Resolved") to a custom&n...
Hi, I'm trying to move an issue from story to bug. In our bug definition a custom field called foundin is required. However during the move screens the foundin field does not present a d...
I have one JIRA issue that is sending all activity to one of our hip chat rooms. How do we disconnect a single issue from hipchat?
Hello All - I believe i already know the answer to this, but I wanted to ask if it's possible in anyway to actively interface into a JIRA Cloud system from an external 3rd-party ticket system ...
The search functionality in JIRA 6.3.10 seems complex and fallible, compared to our previous version. In the previous version, if you select a specific issue type within a project, the tool would rel...
Hi Team, We are using JIRA On demand,is it possible to get the time in status in JQL. This will be in the Transition tab of all the tickets so is it possibe to construct query to display the Time in...
Hi Folks, I would like to create a filter wich shows me all issues created exactly 2 weeks ago. Queries like "created <= -2w" shows me all issues created within 2 weeks. The query "crea...
Hi, when i activated this plugin configuration i loses numbering of subtasks. How give back this column w/o deactivating plugin?
Hi All, We have task and sub task created in the JIRA and trying to pull the work log which is already present in the issue type. We are able to pull the report without any issues for all the users ...
Hi, I'm wondering if there is a generic architecture suggestion for the atlassian stack. Although I don't know how useful it would be, I think we're already going a bit "off book". We started with ...
Hi, Any plans on upgrading to the latest JIRA release? If you do it, I buy 500 users Thanks!
Hello, We are considering developing a QEHS Management\ Incident management tool on the top of JIRA. Currently we are still in Proof of Concept phase. I've just wondered if you have any success s...
Dear Support Team, i set up a post function that auto assigns an particular issue the the most recent member of the role Developer. Nevertheless it specifically says "most resent Developer" we encou...
When including an issues description into the release notes, we fail to get the formatting with, I'm guessing this has something todo with the fact that the description field contains Markdown code, ...
Hi, I'd like to customize e-mail which is sent by the "Send Email" in the System admin menu. Administration -> System -> Send Email Is there any way to do this? I know there are many v...
Hi, I have an issue with how Burndown chart displaying graph, Suppose i have 1 Story point Issue under that 20 sub task these are under 1 sprint and out of that 4 have been done/resolved. when i mov...
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