Would like to set the value of a custom user picker filed in transition post function
Hi I am trying to build a report to see for all tickets that exceeded SLA, which state in the workflow the ticket is stuck. Can we do this in service desk, any pointers is appreciated. Thanks Abe
Can email a PDF, but has anyone seen the ability to email a CSV of an issue? For example, collaborating with an external party that might need to cut a ticket based on some event in your instan...
I have JIRA set up to do all my user management for Confluence. At some point, I didn't realize I was in Confluence and I went ot user management. I found the "Restrict by Domains" option...
Hello, I'm running JIRA 6.3.4 and I'm creating subtasks of an issue. But on their creation I'm not able to set the same assignee of the parent. I searched for post-function but there is no post-func...
Hi, please excuse a newbie question. I have created about 10 activities now, of different types. But only for one of them, I see buttons for changing its workflow status, and can move it from one co...
Hi All, I have some questions regarding Portfolio, I hope someone can help. Releases are confusing. All Releases I create have a default planned capacity of 0. I can't see how to change this? ...
I have 2 accounts that use the Epic Link dimension. On one of the reports show the epic links's name (ticket summary) and on the other the epic link's id (issue key). It looks like the first account...
I know we have the great Create on Transition & Run CLI Actions in JIRA by Bob Swift. But how about a solution that can work on a cloud instance? Thanks
I haven't installed this yet to test it out because I am unsure how this is different from JIRA Portfolio.. The description (and PRICE) of this add-on looks so similar, I have to ask.. Can anyone off...
Created a Behaviour : Use Validator Plugin = Enabled Guide Workflow = Helpdesk Workflow Fields: Priority &...
I need to create a user or group with permission to log time for other users, like a secretary or the likes. Is this possible, and if so, how would I do this? Thanks
Hi All and Jamie There's 'Send Custom Email' post-function in which we define mail subject and body using GStringTemplateEngine. I can put ${issue.description} or <%= issue.description %>, but...
I would like to create rule in my mail account per subject and to assign the issue to desired project Is it possible?
I have a fairly new set up. I am the admin. I have about 5 other users currently. For some reason I cannot "@" mention anyone but myself. Is there a setting somewhere?
I am creating a project for our asset management (very similar to the great example provided by atlassian - http://blogs.atlassian.com/2014/03/jira-asset-management-overview/). I created a custom pr...
Hi all, We upgraded to 6.4.6 and Tools -> Bulk change is no longer available?!? I look under global permissions and that was not altered in the upgrade, as I still have have global permissi...
Hi, I have just exported data from a JIRA Cloud instance and wanted to import the latest (6.4.6) JIRA Standalone version. I got this error in the Restore data page. No way to confirm the restore or...
hi Table grid edit is not getting exported through xporter plugin pls help. In the log it shows 2015-06-17 14:48:22,676 http-bio-8080-exec-6 ERROR amsdev 888x2904x1 nhskcp 0:0:0:0:0:0:0:1 /p...
Just added a new context for Team field on JIRA for one of our projects. Now the field shows in Create screen with a dropdown of the team names. Now how do we add members to these teams?
I would like to directly attach files from my google drive to a JIRA issue. What's the best way to do this?
hi I have this problem when importing data from JIRA 6.2.6 backup in to JIRA 6.2 for downgrade " ErrError importing data: java.lang.IllegalArgume...
Hi Team I want to know is there any way we can migrate data of "Environment" custom field of type label to "Environment" system field , since we want to delete the duplicate "Environment" custom fie...
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