I updated my roadmap to use portfolio 2.0 and I am trying to set "earliest start" constraints to show that some work can not be started earlier due to some external dependencies. I...
Hi , we have to trigger the mail based on the custom field value changes during the transition .. is it possible ? we are using customized workflow using JIRA workflow toolbox . while ch...
i am not able to connect to jira trough zephyr test management Getting error " Peer not authenticated" and "Page not found".
Hi, I've just updated JIRA to 7.2 from some 6.x version and everything goes ok. The problem starts when i try to update the service desk plugin to the lastest version, it shows errors and can't...
Hi, I was setting up Disaster Recovery with 2 nodes(master server and slave server) I have configured master-slave replication(mysql) and connected one Jira server with master db and other with sla...
Guys, Can you share some knowledge on this? How do you estimate? When you create an epic and divide it on user stories - what is the best practice? To estimate on sub-task level? To estimate ...
Hey all, I want to restore my production environment to a development server and so far I have a SQL script to restore the full database, insert development licenses, adjust the colourscheme, d...
How can i extend the evaluation of JIRA cloud?
Is it possible to view the work log in the Customer Portal (in JIRA Service desk) so our clients can see exactly what's happening on their issue??
Hi, how do i remove JIRA service desk from my cloud instance, i am currently being billed for 3 agents per month that I don't/wont be using.
For our german Customers we have one issue that we need to fix in every new JIRA instance, the workaround for this requires 4 entries in the advanced settings to be altered. I am looking for a safe...
Hi Team , I am using the latest JIRA cloud version in my project . I got an issue with one of the user stating that he is not able to access the JIRA with project url but he is able ...
How can I add this "labels" to issues?jira.jpg
Hi, I'm installing TestRail on my JIRA server, and it has a few prerequisite requirements on what should be already present on the server: http://docs.gurock.com/testrail-admin/installation-requirem...
We have initiative/epic relationship setup in portfolio. Epic have a custom field called Initiative Link which points to the parent Initiative. When I query fields of the Epic using the Jira Rest API...
For a public demo instance we want to make sure the users dont change the email adresses of the existing users, for which they will have the credentials. How can that be done?
For JQL Search Extension plugin. Using Jira cloud. I installed the plugin and tested by using this JQL linkedBy in (PROD-880) The linkage existed before I installed the plugin. I got results sho...
Hello, We are trying to Configure JIRA in a way we can set the permissions using External Directories. We would have one AD Group to grant access to JIRA (e.g. JIRA users) and multiple T...
I have made one field in JIRA which is having multiple values like OC = 1,2,3,4,5. Now if i will move my ticket from In progress to Review then at Review OC field should show 3 and 4. Also from ...
Hi Community, I am adding a new user and delete an existing user. Want to inherit existing user's ticket history to a new user. Could you help on this please. Thanks in advance Dick &...
Hey there, So I am new to Jira, but keen to get set up. Today I have made a new project called BAU (Business as Usual). Within this project have two distict work groups, one is PHP Dev and the...
Error: The custom field 'DIT status' requires option 'Complete' for the import but it does not exist in the current JIRA instance. The custom field 'DIT status' requires option 'In progress' for the...
I want to create a rule that notifies individual users via email when specific types of Service Requests are generated, but I only have the option to email the Reporter or Customers Involved. I...
HI Atlassian, Can you confirm, that if the domain is configured in JIRA, but the html file is not deployed or the domain remains unverified, there will be no impact to the account behaviour, other t...
I am trying to verify my domain. Even though I can access and see the file atlassian-domain-verification.html in my browser, I still get an error "Please make the verification file available here:" W...
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