Hello We have recently implemented Jira service desk. Having a weird problem, when someone updates a service desk issue, the email notification goes out saying "name of project creator" has ...
I am using JIRA Service Desk on Cloud. How can I change the email template when an Issue is Assigned? I attached the email notification screenshot that I receive.
Hi! I´m new at the Community. I would like to create a Power BI dashboard with the data from my PLANNER. I just have created one with the info from the diferents issues and n...
Hello everyone, I just created a new JIRA project for our business and corporate topics. I used the SCRUM template (we are a game development company, comfortable with SCRUM) but when I select...
I've added certificate and now get 401 Unauthorized in https://<my domain>/rest/api/latest/issues/... when enter my admin username and password I changed password and checked permiss...
We are working as a first level support. So that we track the tickets and a second level resolves it. Normally we put the requestor as allowed user in a ticket and all communication is done by ...
We are working as a first level support. So that we track the tickets and a second level resolves it. Normally we put the requestor as allowed user in a ticket and all communication is done by ...
Hello. I have a machine running Jira (port 8080) and confluence (port 8090). I am trying to install another Jira (lets say Jira2) in the same machine, but I've changed the port to 9080 when I run t...
Hi, In Jira I had one project, where everything was fine. Now I created a new project and the menu choices Backlog and Active sprints are missing in this one. It means I cannot access to the board a...
Trying to press Execute and get the following bug on earlier made tests and new tests: all.js:13 [Simple-XDM] Cannot read property 'description' of undefined TypeError: Cannot read property ...
Hello Guys, I want to create a form that contains -> list of dashboards (exist in my jira core instance) -> list of existing users (exist in my jira core instance) -> button validate -&...
Hello everyone! I'm interested in developing a jira plugin in order to be used in a Scrum Project. I have followed the atlassian plugin development tutorial and I have managed to get things running ...
I am trying to create a board without sample data and sample sprint. I will then add sprint and data by my self.
I have a Automation Rule that assign a agent (Agent A) as a Assignee when an issue is created. I have set the Notification Scheme to notify agent (Agent A) when a Issue Created event is trigger, not...
Hi the new quick view feature is great but is there anyway to add items to the menu so I can log hours against a task when I select quickview
I created a production issue task as a template and I want create multiple copies by using "Clone" option. During this process for all the cloned tasks reporter value not able to change
i need a workflow post-function which creates a subtask for each user of a jira-group (given by a usergroup-customfield) and assign it to him/her. I found a (not working) answer: https://co...
Hi I was just wondering im trying to access my works jira account at home to resolve some issues asked by customers but i cant seem to access any of the issues. I can access all of it at work just no...
Hello! Tell me, please, how to return tasks to the Agile board after they are closed (section "Backlog")? Some tasks after the closure remains on this board, some disappear, because of this you have ...
In Jira Cloud documentation I've read that it is possible to add 'Dashboard item' (https://developer.atlassian.com/cloud/jira/platform/modules/dashboard-item/), on the other hand I've found article s...
Hello, I need to create a transition that creates a subtask, I got it with ScriptRunner, but I need the creation screen to appear because I have to give values to several custom fields, these fie...
This is happening when trying to authenticate with LDAP . Because of this issues our custom plugins are unable to fetch data or process the execution .please suggest how to resolve below issue in ji...
I have a custom field "country impacted" with multiple options sorted alphabetically but I have a custom field "country impacted" with multiple options sorted alphabetically but ...
Facing following issue - I have my work flow in Pulse board which I was trying to modify. Suddenly following error started coming . Could you please resolve the same so that I can get my workflow ba...
Each of the Jira field will have some number associated with it? Can you please help me figure out how to find the number? For ex: affected version might have some number and fix version might have ...
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