Community resources
Community resources
Community resources
Jira
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Hello! We are in the process of migrating from Axosoft OnTime to Jira Cloud. Is there a way that we can import the history/activity and comments into Jira from our old system? &...
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I am working to improve our ticket tracking by capturing Date or Date-Time values using the %%CURRENT_DATETIME%% macro. I'm fine tuning this a bit but have enough working to be confident I'll ac...
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Hello I'm trying to download the latest Jira Server Version on your website. But the "round arrow" is just turing and turning. It looks like your CDN seems to have problem serving some parts of you...
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No campo "Horas de trabalho por dia" devo inserir o valor em horas trabalhadas de 1 pessoa do time ou devo somar as horas de cada pessoa do time. Exemplo: trabalho 7 horas - insiro valor 7? ou poss...
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We are being charged for 26 Jira service desk agents however when I checked, half of those are system users e.g. plugins like Trello and Slack integration etc. When I tried to revoke access to ...
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I am on the Tag Management Team. I am trying to track all of the tag issues that need to be implemented/tested across all components and projects. Since I don't have a component of my own, is there a...
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Hi, I have an issue screen, where i have made the Component field mandatory. While creating the issue, the reporter , selects an appropriate Component value. Now, the default assignee, reali...
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Hi all, One of our plugins does not support upgrading to the latest version 7.8.1 (Issue alternative assignee) and so I was wondering if there was a way I could search all workflows to s...
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Hello. We upgraded JIRA 6.4 to 7.6. Most of 8000+ users are happy, but in a few projects admins cannot close sprints. In at least one of these projects the perm scheme does grant Manag...
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Hi all, I have a small problem and don't want to annoy support as I feel it is probably a lack of understanding on my part, so maybe you guys can help me out. I want to display my tasks in the Ka...
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I have a customer that wants to setup a JIRA to manage several projects for different customers. They have around 100 customers and of course, privacy is a must, so one customer can't see other custo...
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I am not getting any options to switch on epic panel in backlog anywhere. When I go to project settings, and select issue type, there are no actionables on that screen for me. How can I cre...
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Hi, Is it possible to watch a number of issues and being notified *only* when it reaches a specific status like "ready for test" or "done"?
347 views 2 0 Deleted user March 22, 2018 -
In order to reduce number of requests from JIRA while auto-assignment, it would be reasonable to keep 30 minutes cache stored locally. JIRA post-function will query local file instea...
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I configure a time tracking, and I want that after I enter a value in the filed 'Original Estimate' it will be convert to a format of date in other field. For example: if the date of today is 22/03/...
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Hi Team, Is there any way to differentiate JIRA's inbuilt fields/custom fields and the new custom fields that are created by Users? I have a requirement to filter out inbuilt custom fields an...
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Case: If someone changed the status from ongoing to closed by mistake and you want to reverse this action, how would it be best to do this? I tried adding a transition from closed back to ongoing bu...
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i tried this one project = "Online Application v4" AND status changed to "Ready for QA" FROM startOfWeek() TO endOfWeek() But, no luck not working.
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Hi all, is there a way to set a post-function condition to check whether the last transition was e.g. "Start testing" regards, vedat
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Dear Community - the question is simple. Is there any tool (plugin, other etc.) that can track Time spent on task, regardless of the estimated time, that the assignee gave or not & Even if the...
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Hi. I created a Service Desk project. I am using issue type Incident, in which I assigned many fields (standard and custom). I then mapped a new Service Desk request type Incident to this issue ...
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I created three new issue types that applies to all my projects. ("Defect", "Reviews/Pull-Requests", "Tech Story") When i choose one of these new issue types i am then not able to change...
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I have edited "Schedule Issue" permission in the permission scheme for a project, defining the Schedule Permission for a narrower user group. But it doesn't seem to work, i.e. other users still...
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Just wondering whether there are any videos outlining how JIRA administration can be performed by UNTRAINED JIRA Administrators like me who has to take care of around 200+ users? Is there any best pr...
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I have a sprint without issues associated, and I accidentally completed the sprint. How can I delete that sprint? I already grated "Manage Sprints" to my group but still cannot find th...
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