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Community resources
Jira
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I recently created this account and created some trial license keys for Jira and Bitbucket for work. However, we no longer need any of this software, nor the licenses. How can I cancel it...
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Hey, everyone! I need your help My automation create an epic, but can't create a child task and pin it to the parent What steps do i need to add more?
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I created an automation to send daily alerts to Slack for unresolved tickets. How can I set it to remind every 3 days for tickets that have already been notified, in addition to running daily for new...
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In my automation rule, I set an action to "send slack message" as below. Alert: The ticket <{{issue.url}}|{{issue.key}}> (assignee: <@{{issue.assignee.displayName}}>) remains unresolved....
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Hi Team, Anybody worked on Email handler previously. I want to capture the reply/response of email and add that reply/response as a comment.
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Hey everyone, I hope I can find help here. I've run into a similar issue and just want to make sure I'm not confused. When a customer raises a question in our portal, the helpdesk shows it in...
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Hi there. I'm trying to add TIS to my Jira cards, but when going into card setting to add the field in card layout, my board isn't there as an option. How do I make it appear so I can select it? Ma...
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Hello all, We are in the process of integrating the ServiceNow with Jira and we would like to do this with the webhooks. The main goal is that when the incident is raised from ServiceNow to also be...
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Hello Community! Could you please answer my query, is it possible to Mark/Highlight a Mandatory filed on Exported report from Asset Management. I mean let's take example, we have 5 columns in jira ...
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Hello everyone, I'm a newbie to jira. On an organization project, I need to set users permissions in order to allow edit tasks and subtasks, but not epics. Example: Progect Members - can vi...
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My automation rule as mentioned in the title is returning the error shown in the image. Could you please assist me?
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Why is there a sentence abbreviation for the Summary of Story's on the Board? There is enough room to show more off the Summary. Is it possible to show the complete sentence (or as muc...
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Hi, I have a team-managed project on Jira (Cloud). This board has gone live and there are issues created previously using the issue type named System Name. I have created another issue type named New...
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Hi everyone On Sunday between 11 a.m. and 8 p.m. tickets were not created correctly. I can see them, but no automation rules were executed and I now have no authorization to trigger a transition. (T...
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I have a ticket (well actually 4 or 5 of them) that have a parent ticket (or a story or whatever) which has a parent ticket (or an epic or whatever). And there are also adjacent/siblings on each leve...
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Hi, Would like to search issues in project A that has linked issues form project B. Chat GPT gave following issue in linkedIssuesOf("project = ABC") but that does not work
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Hallo zusammen, ich habe eine Automation erstellt bei der ein Vorgang nachdem er einen bestimmten Status zugewiesen bekommt automatisch in ein anderes Projekt geklont werden soll. Das k...
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Hello! I'm getting "Undefined variable $actions" error in some of the projects when trying to access the TestRail integration from our Jira Data Center instance. It's been re-installed and re-...
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...X:InitiatingHeapOccupancyPercent=35 -XX:ConcGCThreads=20 -XX:+HeapDumpOnOutOfMemoryError -XX:G1ReservePercent=20 -Djava.net.preferIPv4Stack=true -XX:MetaspaceSize=4096m We see the logs in t...
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My kanban is set to "all sprint" But I found out that if the issue sprint does not contain the current active sprint. my kanban won't show it. Is this a feature by design? can I literally show all ...
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Like what's show here, it's 200 but nothing. but in the homepage of company jira there are a lot of projects.
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I want to make a cycle time report on company level, meaning I want to get a report that takes data from 6 different project and get it all in one report. Is that possible?
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Could someone please assist with this issue? Our previous manager registered both Jira and Confluence using her personal email. She has since left the company, and we are now trying to gain full acc...
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Hi, In my team, we started the Sprint Estimation in Story Points, but now we are planning to shift to Estimation in Hours. Problem that we are facing is that we cannot see the Velocity of pre...
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Hi, I created a project in Jira, and I want to change the fields for creating, editing, and closing issues within that project. When I go to the screens of the project, I encounter a ...
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