I recently discovered that the password had expired on the email account that is used for email handling in Jira Service Desk. Jira didn't give me any warning about this which seems pretty fund...
https://confluence.atlassian.com/jirasoftwareserver078/grooming-your-backlog-947190384.html I am referring to the link above. However, during the Estimate issues session I encountered the following...
Is there a way via REST to create 'placeholders' for AD groups that will come over when a user authenticates thru a Delegated LDAP directory, so that we can prepopulate/configure the projects with va...
I have a problem, I did the edition in Board-Configuration-Card layout to show just 3 fields, start date, status and "end date", but JIRA all the time show "priority", How I can remove that field of ...
Why does the button to close a ticket, read "Closed"? During my introduction to JIRA, I kept thinking a ticket was closed because, well, it said CLOSED. Why not "close" instead, ind...
Any idea why formatting doesn't function as expected, when a linebreak is within the text to be formatted, in a JIRA ticket comment?
I have stories that are linked to Epics using Epic Link field. This makes the Epic the parent issue of the Story. There are two field for the Epic issue type: Program Eligibili...
Our admins won't let us utilize webhooks, stating that in the event an external system is down, executing a webhook to that external system will cause a significant impact on overall JIRA system perf...
In order to see a list of all current projects, I added a Project Category called "Current Projects". When I close out a project, I will archive the project with the permissions scheme...
Hi all, I upgraded from 7.2.6 to 7.9.0 and now I have 2 major problems. (Well as far as I can tell as the two problems prevent further investigation) 1. I cannot get SSL working, I added back...
I am trying to export the results of a filter into an excel spreadsheet. I only can figure out how to do this for one JIRA. How does one export the entire filter results? I have 63 results from my fi...
I upgraded to Jira Core 7.9 and am unable to create a project. Atalassian-jira.log shows these errors after trying to create the project: /rest/hipchat/integrations/1.0/configuration/status [c...
I am new to Jira and Confluence. We are an ISV. Most of our work is not billable because it is work on the software we sell. However, some of our work is custom billable work. I assume I...
I am attempting to do a bulk update of JIRA issues and description field is not available. Is there a way to accomplish this currently or would this be a new "feature"?
Hi All, We configured JIRA with LDAP authentication, and provided JIRA access to couple of users. But 2 more users got access using LDAP authentication and we exceeded JIRA user license. I would li...
As far as I was aware every issue is related to a project, example being my project of Joe Bloggs would have an issue with ID of JB-1. A board within this project is a view of issues within that proj...
We have been through the steps to allow all users in a certain group to change the due date (administration > schedule issues > select group > grant) However this is still not working and we...
We are trying to create a project on JIRA, need help in doing so We have admin access but not sure if that would suffice in creating projects and then create EPICS for each ISBN
Hello - My company recently implemented the trial version of JIRA Service Desk, after we have been using JIRA Core for some time. I have a question about linking our company's active directory...
Has anyone here left Agile Accelerator (Salesforce) to use Jira? If so what method did you use to import your old data to Jira and was it successful? Any pitfalls? Words of wisdom?
I created a Custom Field called Release Version. I added VersionSelector as my default value. Field does not show on issue screen. When I edit Release Version field, click configure, click default va...
please give detail overview about how to create db for jira ITSM tool. if we are creating our own DB then how to insert parameters in DB as we not aware about parameters coming from tool.
Let's say that the CEO asked us to be able to see all the issues in JIRA. We would manually add him to every project but considering that we have around 180 projects in JIRA right now with differe...
If Issue A is "Blocked", I would like to update "Blocked" -> "To Do" only if all the linked issues have been resolved OR deleted. Is this possible in JIRA automation?
To be in compliance with GDPR. will need to have Atlassian remove profiles in compliance since the platforms don't actually allow for removal of users. They can be marked inactive but not remov...
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