Community resources
Community resources
Community resources
Jira
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Hi, I have a SharePoint wiki with help files. I want the user to be able to click a link to create a ticket in Jira if they didn't find the answer they wanted. No need to create the tic...
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Hello All, brand new to Jira, When the issue was resolved, how can I close it? Type: Bug Status: Open (View workflow) ==> need to change to close Priority: Highest Re...
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We are looking to utilize your Data Center offering and in the Azure Marketplace only Software is available, we are wanting Service Desk, Software and Confluence using your Data Center is that possib...
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I want to project my JIRA reports on an information radiator. How can I do that from JIRA?
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Is there a way to make Multi select lists show vertically in the issues instead of horizontally.
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Hello, We are 6 weeks into using servicerocket integration with salesforce cases. Our current workflow is to create the SF case and the Jira Issue with a single email sent to both systems.&nbs...
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No more details.
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How can I add additional options to my drop down selections in a custom field?
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On Monday I added 2 tasks to story . But these should not be in the current sprint Can they be moved to backlog ? Or must I create different stories for them in the backlog?
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Getting this error when trying to do a re-index: Technical details Log's referral number: 966feac7-fe16-4006-b6ac-7f8f2d8b27d4 Cause Referer URL: http://sundown.swpayroll.local:8080/secure/ad...
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I am trying to add a field to the Child Issues List when in the parent detail view. I know how to add it to subtasks (and the field, priority, DOES display correctly there) but I can't seem to find h...
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Hi i was wondering if anyone has any ideas on linking issues or add ons that would work well. my use for this is we have contracts and each contract has multi orders, each order may be a diffe...
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How to set follwing field for Jira creation project. jira_custom_field_alert_url: "customfield_10102"
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I was wondering if there is a way to add custom fields that would work for locations. I was going to set up a category for countries and cities in countries so the city that is able to be selected wo...
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I'm trying to see a graph of committed vs completed items (velocity) for a single sprint, how do I do this.
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When a user attempts to access a Service Desk that they are not a customer of, they are presented with a page saying "Cannot find service desk" and a button "Raise another request". We would like to ...
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After spending hours reconfiguring approver custom fields and groups I have found that neither the approver notification email nor the portal approver notification is generated if the request ch...
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I'm looking for a way to automatically "ping" someone via email if they have a ticket assigned to them for X period of time with no updates. We've found that tickets spend almost the same amou...
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Hello! We host our own Jira instance and I can't figure out how to create API tokens that will work on it. I do not want instructions on how to make API tokens for the cloud - that is easy to fi...
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I set up screens for sub tasks (Product Tasks) and main issue types (Change Requests). But when I add a subtask within the issue, it shows me the issue screen and NOT the subtask screen. ...
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I want get all custom field value from issue through project key using Java class
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We have Jira, Confluence and Bitbucket up and running. The application links were created and working fine till last week. Now getting network error on the application link admin page. The link to al...
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All - Am trying to create a Cumulative Flow Diagram (CFD) for issues associated with a specific Version/Fix. Is it possible?
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Hello I see supported platforms for Jira ( Cloud and Server) here: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html Where can I find for Jira Data ce...
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Hello, I would like to transition a Risk to Identified if the Assignee ever changed to "Unassigned"
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