Community resources
Community resources
Community resources
Jira
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Hello, I want to know if it's possible to edit the framework for comments in JIRA? Specifically, I want to modify the framework so when when the user gets ready to write a comment, they have c...
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Trying to put organization and request type on a screen in JIRA service desk
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I need to be able to create templates in the cloud of JIRA - I realized the product mentioned in the threads only works with the server version. I am looking for that product or similar (...
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A new admin deleted a custom field's default configuration scheme. Many projects used the default values. When users edit issues which use these values the value disappears. Is there a wa...
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this is the output of the catalina.out file This is on a RedHat Linux server with MYSQL Community server Where do I start to get this working ? 2018-06-26 11:14:06,882 http-nio-8080-exec-2 ERROR [...
1,187 views 3 0 Deleted user June 26, 2018 -
We are using the trial version of JIRA so I assume it is the cloud version. When I click on our Project then Settings > People. I see, my account has the Role of Adminstrators. But when I click ...
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I have several scripted fields and until recently they behaved quite like Custom fields, when I needed to grab their values in the listener or postfunction groovy. However, as of recent upgrade...
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We are on 7.5 version of Jira. As we are experiencing errors in creating new workflows or editing existing workflows. Could anyone help us resolving this issue?
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Hello, We currently have a sprint (our first as a team) where we have around 5% of the work completed. We originally estimated time on all the tasks to be the same. We are already behind schedule ba...
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I've done some light searching and the FAQs I've found are not yielding results. I have a service desk user on my Jira account I admin who needs to have their email address associated with c...
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When an a customer declines a task that is under review in a Service Desk Project, the task is placed in 'Fix' status. It appears that tasks in this status is not visible in the customer p...
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Hello! We have a Business project setup that I would like to convert to a Software project (mainly so I can get more info on the cards/boards like color code by assignee and such.) The business board...
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Hi! We have some problems with screens view. Our Project included "Stories", "Bugs" and "Support-Task". All of them have a estimated field by StoryPoints, however in "Active Sprint" tab We can...
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I have one big project that I am currently running, and I would like to have multiple Epics for that project under one umbrella, is that possible on JIRA. So I would maybe have The Project Name ...
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Today we’ve upgraded from 7.4 to 7.10.1. We did everything as described in you upgrade manual. After the upgrade the Issue page (like http://jira.goodcustomers.ru/browse/DEV-172) started showing Ren...
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My team works in Kanban and I'm wondering if there is there a way to automatically move stories to Ready for Work when a required story is moved to accepted? Some work cannot begin until a "required ...
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I just want to confirm if this is possible. When I tried it out, Jira got stuck loading for a quite a while. I only want to disallow editing of this single issue type. The other issue type in the pro...
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Hi guys, I m facing with one issue while configuring Scrum boards for three projects. We are using new workflow for three different issue types and default jira workflow for other unassigned issue t...
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Today we’ve upgraded from 7.4 to 7.10.1. We did everything as described in you upgrade manual. When I enter the Kanban-board page (http://jira.goodcustomers.ru/secure/RapidBoard.jspa?projectKey=DEV&...
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Good afternoon I am the admin of Jira (the first time being the admin) and I am far to be an expert... I have been searching a lot of information, but there is something which I have not clear still...
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We have a JIRA instance in the cloud, where I got to the User Management page, click on the link for the new user we added last week, and try to grant him "Application access". Hovering on the link s...
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I have always upload any kind of files: excel, power point, ms project, word. But since a few weeks ago the upload process fails when I try to upload some files. Right now I'm trying tu opload a ms p...
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I have set-up a weekly subscription to email our users, but I want to get rid of the "Jira Subscription" in the email subject line. When users see "Subscription", they think it has to do with payment...
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I would like to send different notifications to the customer based on the Issue Type they have selected.
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Hello everyone. I want to store my JSON data in Jira and after that use this data in Groovy scripts. Or simply create built-in variable in Jira and use this variable in Groovy script. How to implemen...
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