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Community resources
Jira
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I keep trying to contact Atlassian Support/Help Desk and continually get pushed here to ask the community. It seemed that I had more actually Altassian Company support before I purchased a license. ...
1,176 views 6 0 Deleted user July 20, 2018 -
Jira rest api is giving org.codehaus.jackson.map.exc.UnrecognizedPropertyException: Unrecognized fie
In my JIRA plugin, I have written a REST and is accepting data into PUT request. The data is getting auto marshalled into POJO. Now with that, I am sometime getting org.codehaus.jackson.map.exc....
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Hi, I have a project in HelpDesk with different SLAs and automation. I'm creating a new automation for a user group to get an alert when one of the SLAs is breached, but the system doesn't recognize...
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Hello - I have Jira 5.0.5 Build 732 installed in production and has been running for many years. Recently we decided to upgrade to the latest version (7.11.0), but do not have currently ha...
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I had this replied back in a phone text.. what is this? jql
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I want to upgrade my Jira software to something more recent than 7.3.3. The most recent version which supports the Instance Health Plugin is 7.4.2 according to the Jira Update Check I ran on my ...
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Hello, Installing Confluence I messed up and used same jira db to install, and now I have no access to jira, cannot login with any of the admin users. There is a way to add a user or create a...
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Hello! I'm trying to send async request to route but faced one problem. On click event does not worked: I see the first alert. But don't see alert after pressing the button. Button: ...
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I would like some help please: I want a simple query that i can add to a dashboard that tells me the time a ticket was created until the time it was resolved. Thanks Shawn
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I have a story that has been completed and archived. We recently discovered a same issue and want to bring back to backlog. Is this possible?
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I am attempting to insert the same external link at different locations within the description field however JIRA does not allow me to do this. Only the last inserted link r...
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i've setup workflow correctly but i have one more issue, Workflow starts with the request received then next step is to request in progress, the problem is customers can see tickets a...
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Hi, I have edited jira.table.cols.subtasks with issue type (issuetype, status, assignee, progress, duedate) and its visible on sub-task of my project name "BR" , I am using screen "BR: Simple ...
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The look, feel, and functionality of Jira Dashboard gadgets seems to not have changed in a long time. But on the Jira features page (https://www.atlassian.com/software/jira/features) I see beau...
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We have a Business Project that we use to manage higher level objectives, and a Software Project to manage some of the individual task items. We are finding now that Business Projects have all sorts...
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Hi, I have a Field on issue creation named Start Date. I would like to create a validator that only allows dates to be set not earlier than the 1st day of the current month. Can I please get ...
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Hey, Everytime i go onto Sprint burndown in reports to have a look at sprint performance, it defaults to number of story points completed over the sprint. I'm instead wanting the report to di...
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Hi everybody I'm new here but proud to have already set up a fully working AD integrated Jira Service Desk Project for my team with Confluence as a collaboration plattform and knowlegebase. So far ...
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Hi, I have written a script for removing 100+ users from a custom Jira group. I have tried to run this in Script console in Jira 6.4.13, but it is giving me an error: Please assist ...
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Hi, Would like to extract the details from Jira for the following in the absence of "Link to Test Case", "Link to Evidence" , "Link to Defect" fields are not used and links are manually done. a) St...
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I have hunted and hunted for the answer to this seemingly simple question but cannot find it. I have a Kanban board where swimlanes are split by JQL. I wan't this JQL to include the tasks linked to&...
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I have no clue what this time is calculating
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We have a project in which we want to create multiple boards. When I try to create a board, it looks like I can only create a Kanban board without creating a new project. Creating an Agile board seem...
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MappingJackson2HttpMessageConverter is getting mixed up with different version of jackson and works sometime and does not work sometime. I want to specify which Object mapper to use. I have ...
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I have a single project in which I am managing with multiple boards. 1 project with 1 scrum board and 2 kanban boards. No matter which kanban board I am on, when I go to create a user sto...
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