Community resources
Community resources
Jira
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I have a Notification Scheme set up to only notify a specific internal group when an issue is updated (to reduce e-mail spam). I've noticed that these updates are also being sent to another group th...
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I can only find help on how to do it in a software project.
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I will give you example to make it easier to you to understand my question:open -> Escalation level 1 -> Escalation level 2if the case stay in "open" step for more than 1h it has to move to "Es...
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I have created a 'Script Field' and have written a groovy script which will calculate some data and populate the output in the script field. It works fine and calculated data displaying in the field...
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Not sure if this is a permissions issue, but I'm struggling to create a new project with the classic template as Jira Cloud is forcing me to use the Next-Gen template. I do not see an opti...
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I just changed the configuration of the Jira database on my server from h2 to MySQL but I cannot access it anymore. I am directly redirected to /secure/errors.jsp. It was not the case befor...
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I have set up a workflow with different transitions. There are mandatory fields in different transitions. I would like to know if 1) is it possible not to be able to change the state after mandator...
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Hi Support, First of all, sorry about my English Today we have 5 licenses according to image below: Recently we discover that is possible to add a new user that not count towards license...
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Hello, How can I configure to keep the top issue's toolbar (contents "Edit" button, etc., see screenshot) to stay on top permanently when I'm scrolling down issue content? I saw this behavior in 6.2...
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I'm trying to change the default database connector in Jira software. It is already installed, so I found that I can change the DB connector via the config. sh scri...
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I tired to installed Jira on an old server. It turns out extremely slow. So I have to re-install it on a new server. Is there a way that I can generate a new license key? I tried to immigrant bu...
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Our team has created a status called released for our JIRA cards. During the sprints someone will mark the cards as 'released' and then the fix version also be marked as released...
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Hi. Just migrated my jira server to a new server, and upgraded in the process. Followed the instructions, and imported the data successfully. However, when I attempt to log in, I am getting...
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Hello, I am looking for a way to add condition based on custom fields in workflow transitions. Eg: if the field: labels = ABC set due date = XX:XX:XX So i want to add condition based on...
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Our team needs to be able to view the Original Estimate and Time Remaining JIRA fields in hour Units. Currently when I view these fields they default to the greated common denominator (weeks, days, ...
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I cannot see the 'reports' tab in my Jira cloud admin account. How can it be enabled? Is this the reason that we haven't started any sprint?
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How can I use JQL to get all the issues with all their dependencies closed? I managed to use issueFunction in linkedIssuesOf("status in (done, duplicated, 'out of scope') ", "is a dependent of") Ho...
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I know that it is possible to forbid to log work by status of task using: Property Key jira.permission.work.denied Property Value denied Howev...
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Hi, I am having a XML Backup of a Jira Project and I want to know the Jira Version detail from the XML Backup in order to migrate it to a new Jira Instance
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Hi, i'm trying to setup a dashbord with next unreleased version (earliestUnreleasedVersion) and i'm using queruy: fixVersion = earliestUnreleasedVersion() Even though i have few unreleased v...
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Dear Community, I am looking for your help in here as I am unable to complete a sprint if a certain user story is "Done" in that sprint. If it is in any other status works fine and as expe...
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We have the following setup: company email (user@company.com) which is set up to forward emails to personal emails (user@personal.com). But when I register this company email (user@company.com) as a ...
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Hi Team, We have jira with LDAP authentication, while configured LDAP in jira, we gave "jira-users" group as default group and user on first authentication adding to the "jira-users" internal group ...
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For a project we only use one board, but when we click on the board we always get the option to view all boards. But we never want to view all boards, but just go to the same board directly.
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Pic1. Pic2. I just toss some issues in the sprint section and i have this <html table definition> shown!!! Both Pics are from the same sprint. Jira Softw...
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