Community resources
Community resources
Community resources
Jira
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I am using Jira Software. Added incoming mail. When my customer creates a ticket through mail. ticket is created. But he is not getting a reply mail. Thanks in Advance.
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Hi, I have completed a sprint. However, there is nothing showing in the burnup report and velocity report.
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Hi team, I need to disable an option in a custom field, but I did not find any Edit Options link after configure . we are using jira 7.10.0 datacenter version. Please help us to d...
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Hi, I would like to reopen a completed sprint but unable to find sprint report from Reports. Any other way i can reopen a completed sprint?
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Hello! When setting the system language as Russian, the system field "Created" is translated wrongly. The first character is using English "C" rather than the Russian character. This causes issues w...
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...reatemeta?projectKeys=INC&expand=projects.issuetypes.fields customfield_10414: { required: true, schema: { type: "array", items: "im-severity", custom: "com.atlassian...
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Hi Team, how to fetch the JIRA properties added from UI. https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-api-3-user-picker-get The above documentation does not help in fetching the...
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Hi , I want to implement dependency enumeration in jira like ibm rtc and which is take the values from the CSV file , as of now i couldn't found any related exactly what we are looking for !!, In ji...
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hi, we one product for that we had created a project and we have multiple clients ,how to configure second client to the project or is it better to maintain one project for one client . if one proj...
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I want to add a custom field that is a user picker. I like to have a Tester(s) field to tag required testers for issues but the option isn't there and tagging doesn't seem to work in a custom text fi...
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I have two projects 'Support' and 'Development'. All jobs received are initially 'Support' jobs and then assessed if they require development. I am trying to change the 'Support' job workflow statu...
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I have had an incoming mail handler set up on my company mail. We use g-suite and I have the mail handler set up via secure imap. Since around the 19th of November the mail handler has be...
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Here is the scenario: I have configured a mail handler in Jira. 1. When I send an email it creates the initial ticket. When I "reply" to that email (same subject line), it adds i...
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Hello All, In our project, we cannot see issue links on the view issue page when we select an issue on the Kanban Board. Epics have multiple stories attached to it but we cannot find the issue link...
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Hi, Via CSV Import, I'd import multiple "Task" issuetype and link to different existing Story with "Relates" Linkissue type. Have anyone successfully done this before? If so, could you please sh...
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I'll start this thread by saying I'm not at all a technical person, but... Our team just started using Slack and I noticed that they had a Jira Cloud integration which I've configured for Ji...
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I created a new issue type Goal. I also created a hierarchy where it is at same level as Epic using Portfolio for JIRA. In any Epic issue type, I can see stories which are part of that Epic in t...
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Currently trying to utilize the Next-gen Jira, using the "Move" functionality to take a ticket from a Classic Jira project when attempting this it asked map field etc. However there is no option to ...
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I am using the default Jira name for the "Priority" field. See attached image. I know how to change the name in the admin console, but it applies it globally. Is there a way to change ...
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I am not seeing any type of project summary as described in the URL below. I was expecting to see "Summary" above the Boards. https://confluence.atlassian.com/jiracorecloud/viewing-a-proj...
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Is it possible to dynamically hide date fields in the view screen now that they're all moved to the new date panel? Via ScriptRunner, PowerScripts or any other means? We currently use ScriptRunner, s...
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Hello, We are having a lot of system errors after recently upgrading the software, this is an example: What do you think is causing this issue and how can we resolve it please? It's happ...
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I'm trying to connect Power Bi to our Jira instance and it's only ever importing a fraction of our data. It's 100 rows exactly, which says to me it's a configuration somewhere? Maybe?  ...
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I would like to export a report containing all licensed users who have been manually excluded from Two Step Verification. Global two step verification is currently enforced for my org. Ex...
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Hi, We are using JIRA Software and if I create a Task and Subtasks, I would expect to be able to assign Time Estimates and Log Time on the Subtasks, and have those numbers roll up to the parent Task...
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