Community resources
Community resources
Community resources
Jira
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Hi I want to assign tasks created in Service desk to a JIRA user, with my agent, but the jira user can't modify the task status. The User must be a Service desk to modify the status, or it's a...
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If you go to https://confluence.atlassian.com/enterprise/scaling-jira-7-6-939934634.html#ScalingJira7.6-methodology it lists the information that Jira uses to determine the scale of a Jira instance.&...
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How do I pull up all Done issues from Next-Gen Scrum Boards? I'd also like to create Themes for old issues that have been resolved. I'm trying to determine the main root causes, common themes of all ...
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Hello, when I use Tempo plugin and log work via Calendar (in a Log Work form which is prefilled after drag&drop for example), is there a way to hide closed issues from the Search issue select bo...
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Hi, I'm creating an integration between SAP and Jira for posting worklogs. We have around 150 users and I can't seem to understand how to authenticate each one? In Atlassian ID, everyone can create...
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I have an Epic with seven issues in it but on the Epic Panel on The Scrum board backlog it only shows a count of 6 Issues - it only counts issues that are in the backlog or current sprint, and not is...
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Hi, I'm currently in Jira trial and would like to buy the annual subscription after the trial ends. I looked at the payment page but did not find a setting to switch to annual subscription. By d...
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Hi, I would like to enable customers to transition some steps of the project workflow from the Customer portal. I found following question / answer, but I'm not sure how to use it. https://communit...
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I have created a filter to look for issues for a specific client and have the resolution of "unresolved". However, when executing the query I receive issues that have already been resolved and are co...
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A few years ago we created a project that has 50 custom fields. To reduce overhead I set those Custom Fields up to be limited to a specific issue type and project. Fast forward we need to ad...
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Sprint 0 is closed. When I view issues in the closed sprint, nothing appears in the Sprint field? why is this?
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I am looking for a filter that will list issues that are or were at one time assigned to a particular user on a given day but that user did not log any work. Example: User X had 5 issues assign...
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As per the subject, we are utilizing Atlassian full-stack tool (jira, confluence, bitbucket,bamboo) I did some automation regarding project creation, assigning permissions, etc.. I’m asking for b...
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When a work log (custom) attribute has been added to the tempo work log configuration, and at a certain moment you do not want to use the attribute anymore, you could delete it. But that would also a...
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My company is using Jira and GitHub and we have smart commits enabled. Typically our users create Pull Requests and do a "squash and merge" commit into master. With smart commits like tra...
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Hi , I'm wondering if I configure time tracking settings by setting the following fields Hours per day at 7.5h and The number of working days per week at 5 Can you please clarify how the extra ti...
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Hi All, One of our user unable get drop down menu on issues and unable to open issue navigator but user can go the navigator using URL. We recently upgraded from JIRA 5.1 to 7.12.3. With ...
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I want to create a search filter that will return all the sub-tasks for each of a list of stories. So in a sprint I have 10 stories. I would like a query that returns each of the stories in the sprin...
1,059 views 1 0 Deleted user January 16, 2019 -
Hello, when I copy from confluence to Jira I would like to keep the formatting. I have a page that is used as a brief template to insert contents into jira descriptions, and I need a t...
13,956 views 12 3 Deleted user January 16, 2019 -
I've googled and looked through the community and I've found a few that explain to mess with permission schemes. But this is lengthy, seeing how my company has a very large amount of projects for var...
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We need to be able to change users' emails, which I understand is only possible if the account is managed. How do we convert the accounts to"managed?"
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Instead of clicking in the avatar or the magnifier to find my boards, it would be nice to be able to show a selected board right on the home page, even if in a limited, compact view.
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Hello everyone, Below is a rather odd condition that my team and I have experienced recently when using JIRA Software. This happens when unordered list (bullet) is being used. Assume th...
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Good afternoon, I am looking for a bit of help to write a SQL query which will select all users with the assigned user groups. Any help would be appreciated :)
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Since the upgrade, the reports show 0 completed items, e.g. Velocity, etc. When looking at the DEV instance where testing was done, the issue does not occur. Configuration appears to be identi...
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