Community resources
Community resources
Community resources
Jira
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We are setting up a new Service Desk in Jira and we have a few fields that are common use against Request types ie Service Request, Incident, Problem types. So when we create a new Service Requ...
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Epic link shows up when I create an issue or when I have the abbreviated view from the backlog, but when clicking on the issue and viewing it in the full view, the epic link isn't visible. I noticed ...
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i created two rules. 1. this one can comment if there is no response from reporter within 3 days 2. This will make auto transition the issue when there is no update within 5days. both rule...
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On all projects, I can no longer see sprints. This happened in the last two weeks and I do not know how to fix. Can anyone help?
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I have a Project in my Jira´s company (Jira A), due to that, the customer is asking to move it to their Jira (Jira B). I dont know what I need to do for that and also I am affraid to do it b...
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We have a Feature ->Epics->Stories hierarchy. I would like to create a table in easyBI that displays all the features for a particular release, the Epics (child issues) associated with each fe...
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Having an issues since upgrading Jira 8.0.0 where an error dropdown happens each time we open a new ticket. Problem being the error message is blank as per the attached screenshot. How do i begin to...
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Hi Team I am unable to view the issues (Story,Tasks, RAID) that i am trying to create in JIRA. Other team members on the project are also facing the same challenge. We are able to view everything th...
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Hello, Can anyone recommend a plugin or a solution for Jira to send notifications for issue not touched from within a few hours to a few days based on Service Level agreements set? ...
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I would like to set up a notification scheme that uses the selections of a single select drop down to send a notifications to a group based on that selection. Can this be done without a plugin?
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I can't figure out how to edit an epic's user story like you can do with an issue. This _must_ be possible to do but it is well hidden. Thanks.
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Hello, all. I'd like to use one service desk project to cooperate and coordinate with other service desk people (agents and customers) without them ever finding out about each other despite being in...
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I didn't want the simplified workflow how do I switch back to get the original workflow back?!
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We are using next-gen project, but think we need the functionality in a classic project. If I migrate by moving issues, I want to know if I will lose any information. I confirm...
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Hello! In my board the tickets in some status, for example, "Done" are removed from the board after 14 days causing me some duplications or even triplications because users create them as they don't...
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Hi There, Can we provide different permissions for different issue types? Consider, I have a project with the issue types Epic, Task and Sub-task. The permissions should be as below: EPIC - CREATE...
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Hello all, I am following this guide (https://support.pagerduty.com/v1/docs/jira-server#section-connect-pagerduty-to-jira-server) for integrating PagerDuty and Jira Server, and I am getting stuck at...
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Is there a way to have one kanban board with items from multiple projects? Thanks.
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...elp? Thank you to: [ reporter: issue.fields.reporter != null, assignee: issue.fields.assignee != null, watchers: true...
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Quiero hacer una solicitud a la api de Jira usando angular y me muestra el siguiente error Access-Control-Allow-Origin, solo estoy haciendo pruebas, incluso el proyecto no está en distribución, ¿qué ...
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Hello - I recently imported all of my JIRA data into Microsoft Power Bi. My hope is to be able to represent and visualize JIRA data across multiple projects through an aesthetically pleasing l...
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I really like the new Roadmap feature that's available to Next-gen Jira projects. I'm wondering if I can put that into the Confluence page for the corresponding project? There are two different...
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Hello, I would like to know how you can give permissions to a user to change the key of a project. Without making administrator :-) Thank you!!
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As far as I can tell, all of the information for JIRA Capture is randomly hidden. I think I found the Chrome Extension on the Chrome Store, but no idea as far as Firefox, IE, Edge, Safari, etc...
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We have JIRA 7.3.6 and ServiceRocket 6.2.5. When we use the Manage Application Links feature within and issue to add/remove links between a JIRA issue and and a Salesforce object, it does not appear...
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