Jira

Hi Atlassian Community, I’m experiencing an issue with my Jira Cloud incoming Mail Handler for Project ABC. Here's the situation: - Current Setup : Whenever an email is sent to our support addre...

• cloud
• jira-cloud

Hi everybody, I'm trying to bulk import tickets wth CSV format, but I'm having problems with the Assignee field. The usernames in our Jira use name and last name with whitespace, eg. "Barbara Herna...

• cloud
• jira
• jira-server

Atlassian mentioned in documentation that Get Boards API will not work with basic authentication (starting Feb 2024), and that we will have to leverage OAuth to use this API. https://developer.atlas...

I'm trying to create a dashboard in Jira Cloud to display the following metrics: Total number of issues Number of reopened issues Percentage of reopened issues out of total issues I've tried usin...

• cloud
• jira
• jira-cloud

    Hi everyone, I’m looking to create a custom field of type Checkboxes for a single project where the available options differ based on the issue type. Here’s an example for Project P:...

• jira
• jira-server
• server

Currently I have to go to the bottom of the Backlog list to create a new issue. I used to be able to do this in the active sprint, all planned sprints. This has just disappeared over night. The "cre...

• cloud
• jira
• jira-cloud

Hi everyone, I'm fairly new to Jira automation, and I was wondering if there’s any way for a subtask to find the epic task without having to go through the task. The automation I want to create is ...

• cloud
• jira
• jira-cloud

I am unable to select the rule actor for my rules. This is in a sandbox, and the sandbox permissions were copied from the real Jira organization. In the other Jira organization I can select the autom...

• automation
• cloud
• jira
• jira-cloud

When previewing or editing an issue from a kanban or backlog, a second Comment Field sometimes appears. When adding a comment, it gets duplicated as well.    

• bug
• data-center
• jira
• jira-data-center
• update

Hi, We are reviewing the terms and conditions for Jira cloud. Can you please send me a copy of the ISO 27001 Statement of Applicability?

• cloud
• jira
• jira-cloud

Hi, I cannot complete the sprint, although all the tickets are complete and the workflow statuses are correct. Please suggest how to complete the sprint. Thanks.

• cloud
• jira
• jira-cloud

HI~! When viewing the issues, it seems that it gets slower when I apply the Threaded Comments for Jira' add-on. I currently have Threaded Comments for Jira version 1.49 installed on Jira Data Cente...

• addon-info.renjithv.jira.addons.threadedcomments.threaded-comments
• data-center
• jira
• jira-data-center

  Fix Missing Attachments and Link Replacements on Confluence Pages Post-MigrationAfter the recent migration, several details in Confluence pages have been automatically replaced with links to ...

• confluence
• server

We cretae orders in Jira, but the partner who is exceuting the orders doesnt use Jira. Alla ordes have been  send via email.  I ned to put data (specific custom fields) from ticket and se...

• data-center
• jira
• jira-data-center
• jira-server
• server

Whenever I open a Jira Ticket there appears a pop up with a question  "What do you want to do next" Where in the settings to I switch this off?

• cloud
• jira-cloud

Hi, I created a multi select custom field MyComponents where the values are all the values in the components. How can I use smart values and automation and copy the value of the component into MyCo...

• cloud
• jira
• jira-cloud

Hi all, I am having a bit of a buzzkill while trying to filter issues in project on Jira Cloud.   So, when filtering, first i select a project, then i would like to select one specific Epic w...

• cloud
• jira
• jira-cloud

Hi Community, I know that Atlassian has resolved the ability to include a Features level in the hierarchy for Jir a Cloud, but is this also available on the Data Center version? And if so, does the...

• cloud
• data-center
• jira

Hello,  I have created a template for ticket creation with some pre-filled attributes but the reporter is not set anymore automatically to current user (as in standard creation) and is now need...

• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Is it possible to generate reports on tickets and tasks in jira???

• data-center
• jira
• jira-data-center

We have too many types of links in Jira and want to delete some of them. I have tried them deleting them in jira, which has the options of fully deleting them or replacing them with other links. In ...

• data-center
• jira
• jira-data-center
• jira-server
• server

We would like to add 2 custom fields to project details screen that is shown below in the attached image. These fields will allow us to categorize projects.  Could you please guide us how to ac...

• cloud
• jira
• jira-cloud

We used a free account and now we cannot access Jira. Person who created the jira account, leaved the company, and we cannot modify anything. We need all document inside of the project. I searched so...

• cloud
• jira
• jira-cloud

Hi JIRA community, I want to realize the following szenario within jira cloud: issue transitions from status A to B (via automation or workflow transition) description and customfield 123 are no ...

• automation
• cloud
• jira
• jira-cloud
• workflow

Hello: I'm trying to create Jira issues using HTML links, like the following URL shows. I also want to create a link to another issue in the same URL.  https://jira.company.com/secure/CreateIs...

• jira
• jira-unknown-hosting-type
• unknown-hosting-type