Community resources
Community resources
Community resources
Jira
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Hello, I would like to set open JSD (cloud) for all of my collegues, but I must to reject/deny all the tickets/issues sent by unknown people from unknown domains. I don't find a way to do this. &n...
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Good Morning Recently the company where I work adopted Jira as a tool for the management of Help Desk, however I could not configure the agent console and I could not manage the creation of a ticket...
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Next Case: Enable Password change for user's System\General configuration\ Edit Settings and check option on "External user management" - "OFF" After this user's will have option to ...
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Hi, I need to submit an app(hotfix) to marketplace. I have 2 versions: for DC and for server. Should both apps have same version or different versions? Currently, i have server plugin a bit highe...
481 views 1 0 Deleted user April 5, 2019 -
Dear community please help to find realy working solution to integrate two factor with jira server. Im loking maybe some solution how to use google authenticator which we trust. Can it be conf...
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Hello! I am curious how to modify the default reporter. When a user reopens a ticket it says it has been reopened by a former user who is no longer with the company. Is this determined by who is the...
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Hello everyone, I have a project X. In this project is one board - board A. But board B from another project Y is also displayed in project X. How can that happen? Best regards and thanks in advanc...
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The workflow diagram view that now comes with Jira DEFINITELY helps, don't get me wrong. Editing workflows prior to that was awful. That said, the diagram view still lacks refinement.&nbs...
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I need to set up a scripted date field that picks a date from the Due date field. The scripted date field must pick the most furthest date from that field. Can someone please help with a script or ...
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Hi, We have got cases where non-jira users forwarding emails could create a ticket, but the .eml file is not added as attachment of the ticket, even if the header contains Content-Type: messa...
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Hello, i'm Francesco and i'm a "new site admin" on a company with many user, i have a question about the completed projects; What to do with completed projects? Do they need to be archived or shoul...
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Hi all I am creating issues in a bulk, i.e., uploading tickets in bulk into the JIRA ..so i want to make some custom fields to be read only while creating issue itself,...So i had created custom fie...
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Hi, I have the follow case: I have setup approvals on a status with approve/decline transitions. On the Approve transition I also want to have additional condition where a custom field has s...
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Dear All Good Day. I would like to create a dashboard or report that shows all tickets that has no update or comment from 5 days and after. I need basically to find the tickets that has no update wi...
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As per subject, we need to send email contains JIRA Issue key for reference. It's possible to do with scriptrunner for JIRA? If possible, how? (need details answer because I am not script develope...
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JIRA Server 7.9.2 Is there any functionality that would enable us to add code or text snippets against a JIRA ticket directly as opposed to having to save them externally as attachments and the...
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Im trying to add a custom field into a script runner email template. Dear ${issue.assignee?.displayName}, Value = $issue.getCustomFieldValue("Partner") Regards ${issue.reporter?.displayName} ...
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I have created a Bug Workflow for our Jira Project, for this I have set Create edit and a Close Bug Screen. The Close bug screen has the resolution field added to it and this is set as...
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I have more than one JIRA cloud sites for different clients and would like to bring them all together into one. The backup and import process guide has a warning that the import overwrites all s...
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when i put the url i can not get the page. i have disabled in manage add on -> system-> activity stream plug in and i got this error. i enabled it again but still got that error. ...
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...hought to use CSV configuration file to like that : "Créé par" : { "jira.field" : "reporter", "userChanged" : "false", "manualMapping" : "true" }, "config.value.mappings" : { "Créé p...
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Hi, i've the same projects an two JIRA ServiceDesk instance and i want to import data via CSV import from instance A to instance B. But i can't map all fields, only author, agent, category and summ...
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Hi In our Jira System, we are using customized Workflow and we had several Status values (lets say "PC0","PC1", ..."PC7") for the Status Field which was named as 'PCF Status" and w...
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We have a bunch of Jira servers. We are considering to go to cloud. The plan is to migrate slowly but federating Jira instances in the meantime. Is it possible to connect jira cloud and server tog...
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Our team are long time Trello users, and this past week we decided to try using Jira due to some of the benefits it would bring us. We're using a next-gen project, and so far have everything working...
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