Community resources
Community resources
Community resources
Jira
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Any user in the Jira global adminsitrator group can create/modify a workflow. There can be several users related to multiple projects in that group, but how do we restrict that admins to their partic...
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I have a custom created workflow that we use on a 10+ projects. When we are closing sprints, I select to move open items to either the backlog or the next sprint. Regardless of my selecti...
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I'm on /plugins/servlet/applications/versions-licenses but I don't see an option to install Service Desk. It has a message about not showing 4.0.1 because of a bug but the latest version is 4.0....
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how come when I set my tickets to review in JIRA it does not set them as resolved when my workflow has a line from review to status resolved.
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I'm not able to move a task on my board from "to do" to "in progress"
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Burndown on tasks
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Hi, I deleted a project by mistake and now I restored it as I have daily backups but the attachments are not back. I looked into the directory and even though there are folders created, there are no ...
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How do I enter Text Formatting Notation in the Description Field? I want to be able to add notations: (/) < Checkmark (off) < Off lightbulb (on) < On lightbulb. I'm able to hav...
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Hi again! I'm very happy this group is so knowledgeable for a newbie like me. Today I had someone change a status on a service desk ticket to one called "on hold". After they did it, then could only ...
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Hi there! I'm looking for some guidance on how to automatically create tasks based on the start and end date of my Epic. Each Epic represents a project that we need to have 25%, 50%, and 75% check-i...
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We have a couple of people trying to access this for opening tickets in our system. However, all of a sudden today some people aren't able to do this in anything but Chrome. Did browser functionali...
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Hello team I try to configure a mail handler to create issue , i would like to know without (third part) if i can set a custom field in the configuration ? Regards
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As a Jira user who doesn't have a structure built out for my Jira project and doesn't leverage Structure functionality for anything in my day-to-day interactions with my project, I get tire...
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I recently joined an organization and I'm doing an assessment of an existing Cloud instance. As a site-admin, is there a way that I can identify how many API tokens are in use against the instance?
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I'm looking for a guide that outlines how to set up a new issue type along with all the other components, including schemes. If there's a best practice guide that would be best. t...
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Is there a way to link Office 365 to Jira so somebody can reply to an issue through email and have it populate as a comment in the issue? Example: I create a task in Jira and assign it...
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Hi - I want to build a report which will showcase the defect related metrics. Do we have any sample reports which i can see to build my custom report. Appreciate your help!!! Thanks, Arun V...
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Looking for details on becoming a JIRA Admin. Is it all online? What is the cost? What is the time frame?
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I have team members using Jira, Confluence and Trello and would like a way to integrate them for improved tracking of tasks, roadmaps and ideas with clear visibility to all team members. Any...
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I just wonder is there an API method we can call to get a list of issues that were modified during a time range. For example, I want to get a list of issue of a specific project that got modified fo...
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Hi there! I've created a custom workflow for one of my teams and applied it to the issue types they are currently using. In the "out of the box" Jira workflow, when you move your sub tasks through th...
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I am trying to figure out how I can combine two values (from two different fields) that I have from a ticket. I want to combine the values from organization name field and campaign name field to put ...
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Hello team I export a workflow from a test instance and I will import it to a production instance so I ask if post function , condition and validator Will be exported and imported with the workflo...
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I want to integrate Tableau with JIRA. Kindly help.
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So we are seeing items being crossed out when in a certain state, does anyoneknow what causes that ticket item to become crossed out?
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